Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
21 Posts 6 Posters 605 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • J Offline
    J Offline
    jpunivers
    wrote on last edited by
    #4

    Thank you, @arminunruh, for taking the time!

    Maybe it's a different problem, dunno.
    I haven't installed a second lay theme and as you recommended, I deactivated all plugins and cleared the cache before testing.

    Yes, the source code method works fine, I will work with it, the "set link" does not work. But maybe I will re-download and re-install the theme in the next days.

    WP 6.5.3/ LT 7.1.3

    1 Reply Last reply
    0
    • O Offline
      O Offline
      openair
      wrote on last edited by
      #5

      Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

      1 Reply Last reply
      0
      • O Offline
        O Offline
        openair
        wrote on last edited by
        #6

        address is watson-memic.be
        any help / tips much appreciated :)

        • I'm not sure what 'the source method' is that @jpunivers found to work

        Thanks
        Sam

        1 Reply Last reply
        0
        • J Offline
          J Offline
          jpunivers
          wrote on last edited by
          #7

          hi @openair,

          If you click on these square brackets, you can change the source code.

          Bildschirmfoto 2024-05-15 um 15.04.13.png

          Here you can set a link 'mailto:openair@openair.com' like Armin explained:

          _screenshot-2024-05-14-at-19.58.06.png

          1 Reply Last reply
          0
          • O Offline
            O Offline
            openair
            wrote on last edited by
            #8

            @jpunivers thanks!!

            1 Reply Last reply
            0
            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by arminunruh
              #9

              mmh oh i see! yes i think i know now why it happens, will release an update later today
              but im not too sure, i will release an update today, can u install it and try if it works then and let me know

              1 Reply Last reply
              0
              • J Offline
                J Offline
                jpunivers
                wrote on last edited by
                #10

                Yes, I will do this tomorrow and let you know.

                1 Reply Last reply
                0
                • E Offline
                  E Offline
                  Eloha
                  wrote on last edited by
                  #11

                  Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot 🙏 !

                  1 Reply Last reply
                  0
                  • J Offline
                    J Offline
                    jpunivers
                    wrote on last edited by
                    #12

                    @arminunruh Yes, it's fixed. Thank you!!

                    1 Reply Last reply
                    0
                    • B Offline
                      B Offline
                      billykioso
                      wrote on last edited by
                      #13

                      It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

                      1 Reply Last reply
                      0
                      • J Offline
                        J Offline
                        jpunivers
                        wrote on last edited by
                        #14

                        @billykioso Can't see a problem. It works.

                        1 Reply Last reply
                        0
                        • B Offline
                          B Offline
                          billykioso
                          wrote on last edited by
                          #15

                          Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

                          1 Reply Last reply
                          0
                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #16

                            Screenshot 2024-09-20 at 13.46.39.png

                            for me it works on my safari on macbook mh

                            1 Reply Last reply
                            0
                            • W Offline
                              W Offline
                              wiuf
                              wrote on last edited by
                              #17

                              hmm I got the same problem. Never before had any problems with this :S

                              1 Reply Last reply
                              0
                              • W Offline
                                W Offline
                                wiuf
                                wrote on last edited by
                                #18

                                okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                On Tablet & Iphone it's no problem in both browsers :S

                                J 1 Reply Last reply
                                0
                                • W wiuf

                                  okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                  On Tablet & Iphone it's no problem in both browsers :S

                                  J Offline
                                  J Offline
                                  jpunivers
                                  wrote on last edited by
                                  #19

                                  @wiuf hi, just post your url and i will have a look.

                                  1 Reply Last reply
                                  0
                                  • arminunruhA Offline
                                    arminunruhA Offline
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #20

                                    does the link in the code look like this?

                                    <a href="mailto:myemail@gmail.com">hello</a>

                                    specifically the href part?
                                    if yes, the code is correct. maybe there is no app configured to open the mailto link

                                    https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

                                    1 Reply Last reply
                                    0
                                    • arminunruhA Offline
                                      arminunruhA Offline
                                      arminunruh
                                      Global Moderator
                                      wrote on last edited by
                                      #21

                                      Screenshot 2024-12-20 at 14.29.20.png

                                      when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

                                      1 Reply Last reply
                                      0
                                      Reply
                                      • Reply as topic
                                      Log in to reply
                                      • Oldest to Newest
                                      • Newest to Oldest
                                      • Most Votes


                                      I also code custom websites or custom Lay features.
                                      💿 Email me here: 💿
                                      info@laytheme.com

                                      Before you post:
                                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                                      2. Update Lay Theme and all Lay Theme Addons
                                      3. Disable all Plugins
                                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                      This often solves issues you might run into

                                      When you post:
                                      1. Post a link to where the problem is
                                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                                      Online Users
                                      A
                                      anagase
                                      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                                      laytheme.com
                                      • Login

                                      • Don't have an account? Register

                                      • Login or register to search.
                                      • First post
                                        Last post
                                      0
                                      • Recent
                                      • Tags
                                      • Popular
                                      • Users
                                      • Search