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  3. mailto: link issue

mailto: link issue

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  • O Offline
    O Offline
    openair
    wrote on May 15, 2024, 9:26 AM last edited by
    #5

    Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

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    • O Offline
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      openair
      wrote on May 15, 2024, 11:16 AM last edited by
      #6

      address is watson-memic.be
      any help / tips much appreciated :)

      • I'm not sure what 'the source method' is that @jpunivers found to work

      Thanks
      Sam

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      • J Offline
        J Offline
        jpunivers
        wrote on May 15, 2024, 1:12 PM last edited by
        #7

        hi @openair,

        If you click on these square brackets, you can change the source code.

        Bildschirmfoto 2024-05-15 um 15.04.13.png

        Here you can set a link 'mailto:openair@openair.com' like Armin explained:

        _screenshot-2024-05-14-at-19.58.06.png

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        • O Offline
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          openair
          wrote on May 15, 2024, 1:52 PM last edited by
          #8

          @jpunivers thanks!!

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          • A Offline
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            arminunruh
            Global Moderator
            wrote on May 15, 2024, 2:03 PM last edited by arminunruh May 15, 2024, 10:08 AM
            #9

            mmh oh i see! yes i think i know now why it happens, will release an update later today
            but im not too sure, i will release an update today, can u install it and try if it works then and let me know

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            • J Offline
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              jpunivers
              wrote on May 15, 2024, 2:27 PM last edited by
              #10

              Yes, I will do this tomorrow and let you know.

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              • E Offline
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                Eloha
                wrote on May 16, 2024, 7:47 AM last edited by
                #11

                Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot ๐Ÿ™ !

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                • J Offline
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                  jpunivers
                  wrote on May 16, 2024, 7:53 AM last edited by
                  #12

                  @arminunruh Yes, it's fixed. Thank you!!

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                  • B Offline
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                    billykioso
                    wrote on Sep 17, 2024, 12:59 PM last edited by
                    #13

                    It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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                    • J Offline
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                      jpunivers
                      wrote on Sep 17, 2024, 2:10 PM last edited by
                      #14

                      @billykioso Can't see a problem. It works.

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                        billykioso
                        wrote on Sep 17, 2024, 5:58 PM last edited by
                        #15

                        Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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                          arminunruh
                          Global Moderator
                          wrote on Sep 20, 2024, 11:46 AM last edited by
                          #16

                          Screenshot 2024-09-20 at 13.46.39.png

                          for me it works on my safari on macbook mh

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                          • W Offline
                            W Offline
                            wiuf
                            wrote on Dec 19, 2024, 2:24 PM last edited by
                            #17

                            hmm I got the same problem. Never before had any problems with this :S

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                            • W Offline
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                              wiuf
                              wrote on Dec 19, 2024, 2:34 PM last edited by
                              #18

                              okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                              On Tablet & Iphone it's no problem in both browsers :S

                              J 1 Reply Last reply Dec 19, 2024, 4:12 PM
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                              • W wiuf
                                Dec 19, 2024, 2:34 PM

                                okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                On Tablet & Iphone it's no problem in both browsers :S

                                J Offline
                                J Offline
                                jpunivers
                                wrote on Dec 19, 2024, 4:12 PM last edited by
                                #19

                                @wiuf hi, just post your url and i will have a look.

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                                • A Offline
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                                  arminunruh
                                  Global Moderator
                                  wrote on Dec 20, 2024, 1:28 PM last edited by
                                  #20

                                  does the link in the code look like this?

                                  <a href="mailto:myemail@gmail.com">hello</a>

                                  specifically the href part?
                                  if yes, the code is correct. maybe there is no app configured to open the mailto link

                                  https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,readerโ€ pop-up menu.

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                                    arminunruh
                                    Global Moderator
                                    wrote on Dec 20, 2024, 1:29 PM last edited by
                                    #21

                                    Screenshot 2024-12-20 at 14.29.20.png

                                    when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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