Empty home page since update
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hello,
ever since my most recent update i've been missing my homepage.
I've tried getting in touch with my webhost, purging caches, disabling plugings, checking wp-settings files and diving into stuff i don't really understand, but the only thing that helps in the end is changing my theme to a default wp theme.
the site in question is www.linusmuellerschoen.com
all other pages work fine.
can anyone help? thank you!
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can you disable your w3 total caching plugin for now
when i first visit this site:
http://linusmuellerschoen.comi just see a file px.js is loaded, thats not any file of laytheme
then when i refresh a couple of times, i get to
https://www.linusmuellerschoen.de/can you configure your domain so when someone visits http://linusmuellerschoen.com they get redirected to https://www.linusmuellerschoen.de/ ?
then i see there is a white screen and its the intro markup. can you go to lay options, then disable intro feature there:
does that fix it?
if not:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? -
@arminunruh Hi Armin!
I disabled the intro feature and that solved my problem. I didn't realise that this was a thing and honestly do not know how this option was enabled, as I never used it before.
Thanks for your help, I'm glad my site is up and running normally again.
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it