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  3. gridder bug and empty thumbnail grid

gridder bug and empty thumbnail grid

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  • arminunruhA Online
    arminunruhA Online
    arminunruh
    Global Moderator
    wrote on last edited by
    #8

    ok very good

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      alasdair17
      wrote on last edited by
      #9

      so with some further troubleshooting, it seems to be only an issue now when i activate the category filter. If I set up a thumbnail grid without the category filter it shows up all the time on the grid but when I add the filter it disappear on the gridder - still shows up on the live page which is the main thing. Just an issue if I want to update the thumbnail grid down the line I need to create a new one. Hope that makes sense.

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      • arminunruhA Online
        arminunruhA Online
        arminunruh
        Global Moderator
        wrote on last edited by
        #10

        hey i still get these errors:

        Screenshot 2024-10-11 at 19.16.38.png

        especially this error:
        Screenshot 2024-10-11 at 19.17.55.png

        is very bad because some things of the thumbnailgrid are loaded by ajax and your server blocks ajax

        maybe tell your webhost you'Re still getting ERR_HTTP2_PROTOCOL_ERROR errors and if they can fix it
        you can see them in the google chrome web inspector console

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        • arminunruhA arminunruh

          hey i still get these errors:

          Screenshot 2024-10-11 at 19.16.38.png

          especially this error:
          Screenshot 2024-10-11 at 19.17.55.png

          is very bad because some things of the thumbnailgrid are loaded by ajax and your server blocks ajax

          maybe tell your webhost you'Re still getting ERR_HTTP2_PROTOCOL_ERROR errors and if they can fix it
          you can see them in the google chrome web inspector console

          A Offline
          A Offline
          alasdair17
          wrote on last edited by alasdair17
          #11

          @arminunruh thanks man, I spoke to them and they say it is because there is 'mixed content' on my site. The issue still occurs though after sorting that, hmm, is strange as my other sites don't have this issue.

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            A Offline
            alasdair17
            wrote on last edited by
            #12

            They sent me back this screenshot saying I should speak to you again about it... https://www.awesomescreenshot.com/image/51070795?key=6e559732e3ee7970c04b5ffef552d5bb

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            • A Offline
              A Offline
              alasdair17
              wrote on last edited by alasdair17
              #13

              I did get this email sent to me which looks unrelated but you might want to see it, regarding the lightbox: See screenshot.

              Screenshot 2024-10-14 at 14.30.22.png

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                alasdair17
                wrote on last edited by
                #14

                so I created a fresh install of wordpress to recreate the issue and it worked fine, no problems, until I imported the xml file of the posts, pages and media and then the issue occurred again. Let me know what you think @arminunruh, my host (Siteground) have an expert care service to take a closer look but it is quite expensive.

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                  alasdair17
                  wrote on last edited by
                  #15

                  hi again armin, the 'project mouseover thumbnail' setting is switched on but isn't in the gridder project page, it's just gone, could this be related?

                  It shows up in the code and when I untick 'display:none' it shows but crashes the wp-admin.

                  All my other sites on the same host/server are working fine, just seems to be this subdomain causing some issues. hmm...

                  Screenshot 2024-10-19 at 14.16.01.png Screenshot 2024-10-19 at 14.16.05.png

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                  • A Offline
                    A Offline
                    alasdair17
                    wrote on last edited by
                    #16

                    hi @arminunruh last update on this: i spoke to the server technicians and they said:

                    Screenshot 2024-10-23 at 09.20.49.png

                    thought you might be interested in seeing it.

                    i did a fresh wp install and was all working fine again until i created a new category and assigned projects to it and then returned to the thumbnail grid to switch off the new category and thats when it vanishes from the grid.

                    i've tried numerous things but just going to have to deal with the thumbnail grid not loading on the gridder which is fine really as still works on the live website. I started a new wp install which fixed the project thumbnail mouseover.

                    sorry for so many posts on this.

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                    • arminunruhA Online
                      arminunruhA Online
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #17

                      ok so the ajax request is too large for your server to handle

                      i dont think its over 100mb though. im just sending some html, it should at most be 500kb i think.

                      i never saw this issue before

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