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  3. Website doesn't load on some browsers

Website doesn't load on some browsers

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  • T Offline
    T Offline
    TYLM
    wrote on last edited by
    #1

    Hey,

    My website doesn't seem to load properly on Safari & Chrome – unless we add “/home” to the URL https://office.theomarielle.com/

    Does anyone knows what could cause that?

    Here are some screenshots for comparison :

    Safari:
    Capture d’écran 2025-02-04 à 15.57.05.png

    Chrome:
    Capture d’écran 2025-02-04 à 15.57.13.png

    Firefox:
    Capture-d’écran-2025-02-04-à-16.01.51.jpg

    Thanks in advance for your help! :)

    Cheers

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    • T Offline
      T Offline
      TYLM
      wrote on last edited by
      #2

      Well, it seems that clearing my website's cache in WordPress fixed the issue.

      Could someone test it on their browser, please? That would be much appreciated!

      Also, if anyone has an idea of why clearing the cache resolved the issue—and what the problem could be exactly—so I don’t have to check my website every day to see if something is wrong… I’d love to hear your insights! :)

      Cheers to the community <3

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        works for me!
        not sure why this happened :/

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        I also code custom websites or custom Lay features.
        💿 Email me here: 💿
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
        Online Users
        Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
        laytheme.com
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