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  3. Page overlays not working properly on instagram browser

Page overlays not working properly on instagram browser

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  • K Offline
    K Offline
    Kappa
    wrote 28 days ago last edited by
    #1

    Hey there,
    I'm currently encountering an issue when opening a website from the instagram bio page using project overlays. Tow issues:

    1. When any project is clicked, it always opens the same one.
    2. The close button for project overlays doesn't appear at all.
      Has anyone made same experiences or has idea what the issue could be?

    Any help greatly appreciated! Thanks so much

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    • K Offline
      K Offline
      Kappa
      wrote 28 days ago last edited by
      #2

      See for the website temporarily uploaded as a link on my instagram page:
      https://www.instagram.com/conversation.taking.place
      called 'New Website’

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      • R Offline
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        rospax
        wrote 22 days ago last edited by
        #3

        I'm having issues with this too. Instagram seems to ignore the overlay and just opens projects as a page without the close button or other overlay styling (mine have a transparent blurred BG). However I can open each project individually without issues.

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        • A Offline
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          arminunruh
          Global Moderator
          wrote 21 days ago last edited by
          #4

          Hey, I will have to test this. For the Instagram browser, I disabled the transitions between pages. On the Instagram browser, navigating on the website will always just do a hard refresh. Otherwise on Instagram browsers the forward and backward buttons didn't work anymore.

          But theoretically, the overlays should work. I will check this.

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          • K Offline
            K Offline
            Kappa
            wrote 8 days ago last edited by
            #5

            @arminunruh thanks for looking into this. I will check it again on my end as well.
            Would be so amazing if this is resolved, i love this feature!! : )

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            • K Offline
              K Offline
              Kappa
              wrote 8 days ago last edited by
              #6

              @arminunruh Just double checked and the issue still occurs. For now I have implemented a rather poor work around with a message to open the page on an external browser…
              Can I provide you with any code or the actual site to look into it and see whats actually happening?

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              • A Offline
                A Offline
                arminunruh
                Global Moderator
                wrote 4 days ago last edited by
                #7

                Hey man, didn't we write emails about this? I think what ended up happening is I put your website in my Instagram bio and your website worked correctly on my iPhone in my Instagram.

                Then I told you I can't really test out other Instagram browsers on other phones, and within an Instagram browser, you can't really debug things because it's like a browser within an app. Usually, you can get some debug information, for example, in iOS Safari by connecting the phone to your computer and then you can open some debugging tools.

                So basically I'm not too sure what to do here. I think we could have an option that says "disable project overlays when using Instagram browser".

                Do you think that would be a good solution? Because you know I can't really debug this.

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                • K Offline
                  K Offline
                  Kappa
                  wrote 3 days ago last edited by
                  #8

                  Hey @arminunruh we didn’t exchange mails unfortunately. Not sure with whom you did, haha. And just to be sure: Have you checked this site https://lawrie-abei.com/ via the instagram browser? Please double check if not.

                  In the other case, yes it would be very helpful to have an option to disable project overlays on Instagram browser to temporarily fix this. Remaining hopeful that Instagram will at some point be able to support this feature somehow.

                  Please let me know if this issue in fact doesn’t appear on your phone with the mentioned website. Thanks so much Armin!!

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