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  3. thumbnail Videos are not displayed on the mobile Version

thumbnail Videos are not displayed on the mobile Version

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  • B Offline
    B Offline
    BuckelHarry
    wrote on last edited by
    #1

    Hey Guys,

    somehow my Thumbnail-Videos are not shown anymore, or not loading correctly on the mobile-version of the site:

    https://trxbe.de/production/

    its only on the mobile-version, on the desktop-version, its working totally fine.

    Thanks for your help in advance.

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      https://www.dropbox.com/scl/fi/q6oj7eageanro8j3ytkh3/ScreenRecording_05-11-2025-11-56-48_1.MP4?rlkey=gbq9ucfxicz7qzls4vugsq9d6&st=qmlwuid9&dl=0

      Hey, nice website. Can you look at this? for me It works.

      In Lay Options, you have some settings for lazy loading HTML5 videos.
      Screenshot 2025-05-11 at 11.59.02.png

      It's the lower three settings. You can try turning them on or off.
      Also make sure your phone does not have low power mode enabled as this disables autoplay of videos on iPhone Safari.

      What browser and browser version are you on? Which iOS version are you on?

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        Screenshot 2025-05-11 at 12.01.10.png

        Just as a side note, it seems that one of your rows has a background of... set as its background image.
        Screenshot 2025-05-11 at 12.01.44.png

        I'm not sure where this is coming from.

        I also see you have some JavaScripts here.

        Screenshot 2025-05-11 at 12.02.59.png

        Somehow it seems to be inside the Project Overlay Background div. I'm not sure if this is the correct place to put this JavaScript. Usually, it's a good idea to put your JavaScript in Lay Options → Custom CSS, and HTML.

        You may want to bind your init video hover effects function to: window.laytheme.on("newpageshown":
        https://laytheme.com/documentation/custom-javascript.html#newpage-events

        You could also try the steps in the blue box to the right and disable your custom code to see if that changes anything about your video is not showing up correctly.

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        I also code custom websites or custom Lay features.
        šŸ’æ Email me here: šŸ’æ
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
        Online Users
        Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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