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Lay Theme Forum

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  3. Major Issue with theme update from v9.5.5 to v9.5.6: missing files in package

Major Issue with theme update from v9.5.5 to v9.5.6: missing files in package

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  • M Offline
    M Offline
    MickeyOne
    wrote last edited by
    #8

    Thank you! Yes, it worked.

    1 Reply Last reply
    0
    • R Offline
      R Offline
      Remco van Dun
      wrote last edited by
      #9

      Does this update automatically? I'm not able to update the theme anymore

      Screenshot 2025-08-14 at 20.06.31.png

      1 Reply Last reply
      0
      • arminunruhA Online
        arminunruhA Online
        arminunruh
        Global Moderator
        wrote last edited by
        #10

        https://kernl-file-uploads.s3.amazonaws.com/uploads/14-08-2025/05-42-39/lay.zip

        heres the link to the latest theme zip you can use that

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        0
        • S Offline
          S Offline
          samuel.t
          wrote last edited by
          #11

          It broke 6 (!) client websites on my end - and not all of them had auto-updates enabled. They all paid a significant amount for the theme. This isn’t the first time it has happened. The release notes are outdated. This forum still runs on HTTP. I’m sorry to say it, but I don’t understand how such a well-known theme can get it this wrong - even though I do appreciate the maintainer’s responsiveness.

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          1
          • arminunruhA Online
            arminunruhA Online
            arminunruh
            Global Moderator
            wrote last edited by
            #12

            hey there! yea thats really bad! im sorry about it!
            i reacted as fast as i could but i was not able to be on my pc for a while.

            it was just unfortunate that the updating service i use https://kernl.us/ didnt include all files in the latest theme package. even though all files were present in my repository.

            i would suggest that you turn off autoupdate for your clients websites and turn off updates for lay theme in "lay options"
            image.png

            • and not all of them had auto-updates enabled

            then they must have updated the theme by themselves, if autoupdate is disabled, the theme wont update by itself.

            im just releasing small new features for lay theme with updates mostly.
            but updating of a website can bring new bugs, so its best to just turn it off on client websites.
            cause most of the time when a client website is finished, it doesn't need any new features added to it anyways.

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            0
            • arminunruhA Online
              arminunruhA Online
              arminunruh
              Global Moderator
              wrote last edited by arminunruh
              #13

              i will think about a solution to this.
              probably i can somehow turn off autoupdate via code
              cause its enabled by default by wordpress

              ah yea and probably i can switch the forum to https and keep the version history more up to date.

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              1
              • C Offline
                C Offline
                clnstz
                wrote last edited by
                #14

                Hello! Thanks for fast fixing. 3 out of 7 client websites crashed as they were on Auto update. But it affected it in different ways (2 fully down, 1 just the admin panel access).

                How can I install the corrected issues version without access to the Admin Panel? I no longer have access to the panel because of the error. Quite urgent, people are panicking as their business rely on it. Thanks!

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                • arminunruhA Online
                  arminunruhA Online
                  arminunruh
                  Global Moderator
                  wrote last edited by
                  #15

                  basically you would access their FTP
                  go to wp-content / themes

                  and rename the folder "lay" to a different foldername

                  then you will be able to access wp-admin again.
                  in wp-admin go to appearance - themes and delete the faulty theme
                  and install the one that works
                  https://kernl-file-uploads.s3.amazonaws.com/uploads/14-08-2025/05-42-39/lay.zip

                  if you dont have FTP access, you can get the FTP credentials through their webhost control panel

                  often webhost control panels also provide webftp, where you can just click through their FTP without having to get the credentials

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                  • arminunruhA Online
                    arminunruhA Online
                    arminunruh
                    Global Moderator
                    wrote last edited by
                    #16

                    basically this
                    https://laytheme.com/troubleshooting.html#critical-error

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                    0
                    • C Offline
                      C Offline
                      clnstz
                      wrote last edited by
                      #17

                      Ok Thanks — Can I just check this will keep all existing Theme settings, Page Layouts, Content and CSS? No changes. Eg. The 'old' or existing site will be as was.

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                      • arminunruhA Online
                        arminunruhA Online
                        arminunruh
                        Global Moderator
                        wrote last edited by
                        #18

                        yea it will keep everything as it was.
                        if you want i can also do it for you, you can send the infos i need to info@laytheme.com

                        1 Reply Last reply
                        0
                        • S Offline
                          S Offline
                          samuel.t
                          wrote last edited by
                          #19

                          Yes, everything will stay there. I solved the problem through database:

                          1. Switch to an old theme:
                            UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'template';
                            UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'stylesheet';
                          2. Login to Admin, delete the faulty theme
                          3. Re-install Lay, activate theme
                          arminunruhA 1 Reply Last reply
                          1
                          • C Offline
                            C Offline
                            clnstz
                            wrote last edited by
                            #20

                            Ok great thanks, no it's fine we will do (some clients did a reset in panic.... need to get the back up up again). If I need any help, I'll write here.

                            1 Reply Last reply
                            0
                            • S samuel.t

                              Yes, everything will stay there. I solved the problem through database:

                              1. Switch to an old theme:
                                UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'template';
                                UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'stylesheet';
                              2. Login to Admin, delete the faulty theme
                              3. Re-install Lay, activate theme
                              arminunruhA Online
                              arminunruhA Online
                              arminunruh
                              Global Moderator
                              wrote last edited by
                              #21

                              @samuel.t thats a great way to do it too

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                              0
                              • M Offline
                                M Offline
                                monospace
                                wrote last edited by
                                #22

                                Anyways. Shit happens. Didn’t want to be in your skin yesterday ;)
                                Glad you’ve reacted quickly though.

                                Just a wish from my side: Please keep people informed if such a major issue happened. You have the licensees email addresses also for that reason.

                                The time you’ve discovered a major break happened and as well when it's been fixed, including a guide on how to restore functionality.

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                                • arminunruhA Online
                                  arminunruhA Online
                                  arminunruh
                                  Global Moderator
                                  wrote last edited by
                                  #23

                                  ah yea thats a good idea.
                                  with the next lay update, auto updates will also get disabled

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                                  0
                                  • arminunruhA Online
                                    arminunruhA Online
                                    arminunruh
                                    Global Moderator
                                    wrote last edited by
                                    #24

                                    heres the guide: http://laythemeforum.com:4567/topic/11195/broken-website-since-yesterday-14th-of-aug.-how-to-fix-it

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