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  3. website got broke

website got broke

Scheduled Pinned Locked Moved Bug Reports
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  • T Offline
    T Offline
    tolook_design
    wrote last edited by
    #1

    Screenshot 2025-09-08 alle 15.17.02.png

    Hi, need help, our website www.tolook.net is no longer visible!
    There is this instead:
    Scopri di pi\u00f9 riguardo la risoluzione dei problemi in WordPress.</a></p>","data":{"status":500,"error":{"type":1,"message":"Uncaught Error: Failed opening required '/web/htdocs/www.tolook.net/home/wp-content/themes/lay/utility.php' (include_path='.:/php8.3/lib/php') in /web/htdocs/www.tolook.net/home/wp-content/themes/lay/functions.php:7\nStack trace:\n#0 /web/htdocs/www.tolook.net/home/wp-settings.php(672): include()\n#1 /web/htdocs/www.tolook.net/home/wp-config.php(93): require_once('...')\n#2 /web/htdocs/www.tolook.net/home/wp-load.php(50): require_once('...')\n#3 /web/htdocs/www.tolook.net/home/wp-blog-header.php(13): require_once('...')\n#4 /web/htdocs/www.tolook.net/home/index.php(17): require('...')\n#5 {main}\n thrown","file":"/web/htdocs/www.tolook.net/home/wp-content/themes/lay/functions.php","line":7}},"additional_errors":[]}

    We got some e-mails from Wordpress on the admin mail saying:
    Dettagli dell'errore

    Un errore di E_ERROR รจ stato causato nella linea 7 del file /web/htdocs/www.tolook.net/home/wp-content/themes/lay/functions.php. Messaggio di errore: Uncaught Error: Failed opening required '/web/htdocs/www.tolook.net/home/wp-content/themes/lay/utility.php' (include_path='.:/php8.3/lib/php') in /web/htdocs/www.tolook.net/home/wp-content/themes/lay/functions.php:7
    Stack trace:
    #0 /web/htdocs/www.tolook.net/home/wp-settings.php(672): include()
    #1 /web/htdocs/www.tolook.net/home/wp-config.php(93): require_once('...')
    #2 /web/htdocs/www.tolook.net/home/wp-load.php(50): require_once('...')
    #3 /web/htdocs/www.tolook.net/home/wp-admin/admin.php(34): require_once('...')
    #4 /web/htdocs/www.tolook.net/home/wp-admin/edit.php(10): require_once('...')
    #5 {main}
    thrown

    What should we do to have our website back?
    Thanks!!!

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote last edited by
      #2

      go to wp-admin

      to apperance - themes,
      scroll down

      where it says "broken theme"
      click delete.

      then click add theme, upload theme
      and use
      lay.zip:

      https://kernl-file-uploads.s3.amazonaws.com/uploads/08-09-2025/lay.zip

      its related to:
      http://laythemeforum.com:4567/topic/11195/broken-website-since-yesterday-14th-of-aug.-how-to-fix-it

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      I also code custom websites or custom Lay features.
      ๐Ÿ’ฟ Email me here: ๐Ÿ’ฟ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options โ†’ Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
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