WooCommerce: Product images not displayed in Orders/Emails with Lay Theme

[pvicente]

Hello everyone,

I'm hoping to get some help with an issue I'm facing regarding WooCommerce product images.

When Lay Theme is active, the product thumbnails are not showing up in the WooCommerce > Orders admin view, nor in the customer/admin order notification emails. Instead, I only see the default placeholder image (the landscape icon).

Here is the interesting part: I ran a test by switching to a default WordPress theme (like Twenty Twenty-Four), and when I did, the product images in those same past orders appeared correctly in the order details.

This seems to suggest that the order data, including the correct product image, is being saved to the database correctly. However, it appears that Lay Theme is unable to retrieve and display this image when viewing the order. I have run this test with all other plugins disabled.

Could you please provide some insight into what might be causing this display issue? Is this a known incompatibility?

Thank you for your time and help.

[arminunruh]

hello! sorry i was pretty caught up with finishing the new stack feature, so didnt take the time yet to fix this

i will probably start working on this tomorrow!