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  3. External Video in Thumbnail Grid Not Triggering AJAX Page Transition

External Video in Thumbnail Grid Not Triggering AJAX Page Transition

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  • T Offline
    T Offline
    ta_io
    wrote last edited by
    #1

    When I place a video in a thumbnail grid using Use External Video, clicking on it doesn’t trigger the AJAX page transition. How can I fix this?

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote last edited by
      #2

      ok let me check this out

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      • T Offline
        T Offline
        ta_io
        wrote last edited by
        #3

        thanks :)

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote last edited by
          #4

          mh i cant confirm, for me it works correctly.

          are you sure you inserted a valid URL like:
          https://player.vimeo.com/progressive_redirect/playback/1113824218/rendition/1080p/file.mp4?loc=external&log_user=0&signature=b4e8459a044d58a1991b6b1a4434af3d28d8bb49f8bc9363995a2e5e71160e2a

          dont insert embed HTML

          do you have a link where i can see the page?

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          • T Offline
            T Offline
            ta_io
            wrote last edited by
            #5

            Yes, I'll give you the link.
            https://max7259.live-website.com/

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote last edited by
              #6

              mh thats weird! at first glance, everything looks correct, but yea ure right it doesnt work.

              congratulations on the design the website looks really great!

              do you mind sharing the wp-admin login, or you could create a new admin user for me. i will have to take a closer look to see whats going on

              of course you could also try the steps in the blue box to the right first:

              image.png

              maybe it has sth to do with any of those points, not sure though

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              • T Offline
                T Offline
                ta_io
                wrote last edited by
                #7

                I have shared the wp-admin with you by email.

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote last edited by
                  #8

                  ah now i see the issue.

                  you're using a shortcode for the video player.
                  every page that contains a shortcode will make the website do a hard reload when you navigate to it.

                  This is because shortcodes often need JavaScript to run additionally. This JavaScript would not get triggered because it relies on a document.load event

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote last edited by
                    #9

                    What you could do is you could just not use your custom video player plugin and not use shortcodes on your project pages.

                    So in summary it has nothing to do with the external video source, but its because of the shortcode

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