licence key doesn't work
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wrote on Jun 9, 2017, 2:02 PM last edited by
Hi!
I bought a Lay Theme Single License a few weeks ago and I just wanted to get started but my license key doesn't work.
Wordpress doesn't even register it or say it's incorrect. Can you please help me out?Thanks in advance!
Leah -
wrote on Jun 10, 2017, 9:52 PM last edited by
Have you made the update ?
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wrote on Jun 13, 2017, 6:58 AM last edited by
Yeah I literally updated everything I could!
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Hi Leah!
please apologise the delay!
Armin will check the license now!
Best! :-)
Marius
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Hey leahem!
I have checked your key and it seems to not have been activated yet. It could be that your webhosts' mod_security settings prevent the connection to my license key server. That's my guess. You could ask your webhost to disable mod_security for you and then try again or you can leave it the way it is. Lay Theme works fine even when you can't activate the key.
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it