Video thumbnails (Chrome)

[adam]

Hey guys

I have had this bug for a little while now and all updates don't seem to correct the issue.

Using a short mp4 file for thumbnails doesn't work for me in Chrome. I think its a simple auto play function that doesn't allow it to work because I am able to right click the thumbnail to see controls and play it manually.

Any help on the issue would be greatly appreciated

Thanks

[mariusjopen]

Hi Adam,

I also use Chrome and for me it works.

Can you inspect the element and see if it looks the same like here:

Best!

Marius

[adam]

Hey Marius

Thanks for getting back to me. Much appreciated. Using inspect element shows exactly the same result as your screenshot.

[mariusjopen]

Hi Adam!

Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

Best!

Marius

[Silviaperez]

Hey Guys!

The same is happening to me, have you guys could fix it?

[mariusjopen]

Hi Silviaperez!

Sure! We are on it! Can you also write Armin about it?

Best!

Marius

PS: Can you both also post a link to the website? Otherwise it will be difficult to check.

[huertels]

Hi,

The same is happening to me. The website is under maintenance mode so I can't share it yet.

Can I see some example of the video thumbnail working good? Should it start only when hover on it?

Thanks.

[mariusjopen]

Dear @huertels

can you post a link to your website?

On my temporary testing page you can see the video-thumbnail working well on autoplay:
http://www.laytheme.mariusjopen.com/

It starts when it is loaded. Not on hover.

Best!

Marius

[arminunruh]

Please post a URL to where you have the problem, I can't reproduce the problem

[huertels]

As I said, the website is under maintenance mode so even if I share it, you won't be able to see it unless I give you access to WP. I sent you an email.

[huertels]

This is kind of weird too. If I don't have a Project Thumbnail (.jpg) it doesn't allow me to update or publish the project, even if I have a Project Thumbnail Video (.mp4).

[arminunruh]

yes u always need a project thumbnail, regardless of whether u use a video or not

[arminunruh]

i solved the video problem on your page and updated your website with the fix. the fix will be released for others with the next update :))

[huertels]

Thank you very much! As a recommendation for future updates, the client is asking for pause the autoplay when the mouse is not over.

This is a good example: http://manson.st/work

[mariusjopen]

Dear @huertels
ah, that is a great effect.

Thank you for sharing.

Best!

Marius