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  3. Background video error

Background video error

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fullscreenslidebackgroundvideoerror
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    nuotio
    wrote on Dec 19, 2017, 9:26 PM last edited by
    #1

    Hi! My background row videos don't work very reliably (sometimes they show up, but sometimes nothing)... Getting this error from Chrome's console: "Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause()."

    I'm using fullscreen slider, could that be a problem?

    Thank you for your help!

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    • M Offline
      M Offline
      mariusjopen
      Global Moderator
      wrote on Dec 21, 2017, 1:06 PM last edited by
      #2

      Hi @nuotio
      can you show us the website by posting a link?

      Thank you!

      Marius

      www.mariusjopen.world

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        nuotio
        wrote on Dec 21, 2017, 10:05 PM last edited by
        #3

        Video bg is on the fourth slide: http://annaalanko.com/home On safari video seems to work, but not on chrome. Haven't check other browsers yet.

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          mariusjopen
          Global Moderator
          wrote on Dec 23, 2017, 10:41 AM last edited by
          #4

          Hi @nuotio
          I also cannot see it in Chrome.
          do you use the newest version of Laytheme and Wordpress?

          All the best!

          Marius

          www.mariusjopen.world

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            nuotio
            wrote on Dec 23, 2017, 2:00 PM last edited by
            #5

            Yes, WP 4.9.1 and Lay Theme 2.4.1. As said the error on Chrome's console states that: "Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause()."

            Thank you for the help!

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            5/5

            Dec 23, 2017, 2:00 PM


            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
            Online Users
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            craigfeldspar
            14 minutes ago
            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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