Fonts on the mobile
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wrote on Apr 18, 2018, 10:07 AM last edited by
Hi
I updated my theme ( 2.5.4 ) and then noticed my custom fonts weren't working on the mobile ( iPhone )
they appear ok on the desktop and when I reduce screen down to phone dimensions on the desktop.Could the update be the reason behind this?
Cheers
Toby -
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wrote on Apr 23, 2018, 9:20 AM last edited by Toby Apr 24, 2018, 8:06 AM
Hi Mauris
I have an iPhone 7 plus using iOS11.3 and my custom fonts have been replaced with a default font not matching the desktop version.
Cheers
Toby
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Dear @Toby
can you check on a different iPhone. Or on a different mobile browser?
We will also investigate.
All the best!
Marius
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wrote on Apr 24, 2018, 1:33 PM last edited by
Thanks Marius
It appears to be working on a Pixel phone but It's also not working on a iPhone 7
Cheers
Toby -
ok thanks will look at this!
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wrote on Apr 26, 2018, 9:09 AM last edited by
Thanks Armin
Toby
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Ok I looked at it on an IPhone X v1
iPhone 7 plus v 10.3
iPhone 6s v 11.3.1Couldn't reproduce it :/
Do you have version 11.3 or 11.3.1 ?
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also on iOS 11.2 i couldnt reproduce it on iphoneX and iphone 7+
Are u using safari?
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also on iOS 11.2 i couldnt reproduce it on iphoneX and iphone 7+
Are u using safari?
wrote on Apr 27, 2018, 3:05 PM last edited byI'm using 11.3 and safari - odd because I Just visited on the iPhone and the text was displaying correctly (which is good but bizarre)
I have now updated to 11.3.1 and fonts are still correct.
However I had some one check on an iPhone 7 (iOS 11.3.1 ) and it still didn't work
Thanks for looking into it
Toby
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Sorry but I can't reproduce this on an iPhone 7 :/
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wrote on May 8, 2018, 8:09 AM last edited by
Hi Armin
Having had the fonts working on the iPhone 7 plus - bizarrely a recent visit on my phone I noticed I had lost the custom fonts again.
I cleared my safari history and data on iPhone but am still missing my custom fonts!?
Cheers
Tobysee screenshot
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Ok.
Does this happen with any custom font or is it only this one?
Maybe it has sth to do with the font itself, maybe you can try a different webfont? -
wrote on May 11, 2018, 2:28 PM last edited by Toby May 11, 2018, 10:29 AM
Hi Armin
Yes both my custom fonts no longer work
F37 Ginger Round
Oban Triangle Regular
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wrote on May 14, 2018, 9:36 AM last edited by
@mariusjopen Thanks Marius email has been sent.
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wrote on May 15, 2018, 3:55 PM last edited by Toby May 15, 2018, 11:56 AM
Hi Marius
Thanks for taking a look - Its not just my iPhone I have looked on two separate iPhone 7 devices both up to date with iOS 11.3.1
Do you think a re-load of the fonts to site might help?
Cheers
Toby
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