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Help! Content not showing

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #2

    Hm, I see that you have the latest wordpress version installed. But you have an older lay theme version. You'd need to update lay theme so it works with the new wordpress version.

    If you don't see lay theme listed in the updates page, then you could go to "Appearance" -> "Themes" and delete Lay Theme there. Then you could download the new version from laytheme.com and upload the theme as described in "How to install". All of your settings and content should stay intact :+1:

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    • M Offline
      M Offline
      mike
      wrote on last edited by
      #3

      Hi Armin

      Thanks for getting back to me. There doesn't seem to be a way of deleting the theme in 'Themes' because Lay is the current theme. If I switch to another theme temporarily and delete Lay will this keep my layout and settings still? It will take ages to re-do it!

      I tried just adding a new theme and uploading the new lay file but the install failed because Lay already exists.

      It's strange because my other Lay site is working fine and I am pretty sure the Lay theme hasn't been updated there either.

      Any ideas?

      Thanks a lot for your help

      Best

      Mike

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #4

        @mike said:

        There doesn't seem to be a way of deleting the theme in 'Themes' because Lay is the current theme. If I switch to another theme temporarily and delete Lay will this keep my layout and settings still? It will take ages to re-do it!

        Yes the layouts and settings will be kept.

        The other site probably doesn't have the latest wordpress installed, maybe that's why the other site still works.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #5

          The update service that I'm using is offline again -.-. I think if you wait until tomorrow, it's probably online again and then it will be possible to update the theme without deleting it first and reinstalling it :D

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          • M Offline
            M Offline
            mike
            wrote on last edited by
            #6

            OK brilliant I will wait until tomorrow! Thanks Armin!

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #7

              Argh, they are still not online right now…

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              • M Offline
                M Offline
                mike
                wrote on last edited by
                #8

                I think your update service is still down. But I deleted and reinstalled and that has successfully solved the issue. Thanks so much for your help. M

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  Cool, I'm happy :)
                  You are right, it's still offline :(

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                  • M Offline
                    M Offline
                    maxie
                    wrote on last edited by
                    #10

                    Hi Armin! I have the same issue;/ Is it gonna be online soon? Or can´t you tell? Thank you so much for your help!

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                    • LC-CrewL Offline
                      LC-CrewL Offline
                      LC-Crew
                      wrote on last edited by
                      #11

                      Would be so kind if you send a short message if the update-server is working. thx

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #12

                        http://wp-updates.com/
                        That's the website of the update service, they're still offline :/
                        I can't tell when they're gonna be online again.

                        But you can delete your theme, download the new theme version from laytheme.com and reinstall it.

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                        • LC-CrewL Offline
                          LC-CrewL Offline
                          LC-Crew
                          wrote on last edited by
                          #13

                          do I reinstall it worldpress or my ftp. couldnt find the funktion in worldpress.... thx

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #14

                            You could go to "Appearance" -> "Themes" and delete Lay Theme there. Then you could download the new version from laytheme.com and upload the theme as described in "How to install". All of your settings and content should stay intact.
                            Don't reinstall wordpress :D

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                            • LC-CrewL Offline
                              LC-CrewL Offline
                              LC-Crew
                              wrote on last edited by
                              #15

                              thx it works!!!:sailboat:

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                              • K Offline
                                K Offline
                                kooloo
                                wrote on last edited by
                                #16

                                after doing this the website is completely gone – what did i do wrong?!

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                                • arminunruhA Offline
                                  arminunruhA Offline
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #17

                                  :O hmmm did you follow these steps? https://youtu.be/dpUAKRR8_cI

                                  You can send me your website address via chat, so I can take a look!

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                                  I also code custom websites or custom Lay features.
                                  💿 Email me here: 💿
                                  info@laytheme.com

                                  Before you post:
                                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                                  2. Update Lay Theme and all Lay Theme Addons
                                  3. Disable all Plugins
                                  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                  This often solves issues you might run into

                                  When you post:
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                                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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