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    HTLM5 videos do not Autoplay

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    • A
      antoine.goldet last edited by

      Hi Armin,

      I have a problem with my HTLM5 video, which refuse to autoplay. I ticked the Autoplay box many times then saved it, but when I come back to the page below it is still unticked --and the video do not autoplay on my website.

      I tried to find a solution for a few days but I couldn't. Do you know what I could do?

      Thanks a lot in advance for your time and attention.

      Best,

      Antoine

      0_1486918331931_Screen Shot 2017-02-12 at 1.54.44 PM.png

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        Hey antoine! Oh sorry, it is a bug. I will publish an update today that fixes this.

        1 Reply Last reply Reply Quote 0
        • A
          antoine.goldet last edited by

          Hi Armin,

          I updated and it works now, thanks :)

          1 Reply Last reply Reply Quote 0
          • First post
            Last post

          Try this to fix issues before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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