Licence key problem
-
Hi guys,
I bought my licence in 2018 and my former portfolio has been hacked few months ago.
I had to delete everything from my FTP and change my domain name.
Anyways I want to share my new website but I can't activate the lay theme licence cause I couldn't desactivate it before (I had no access on it at the time)…I sent a mail to licensekeys@laytheme.com but I had no answer…
Does anyone know what I can do to fix that ?
Thanks
-
hey sometimes it can take a few days for me to get back to you, sorry about that
i probably have answered you by now.
there are no license key related emails in my inbox that i haven't answered right now
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version?
Go to www.laykeymanager.com