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    • DMB
      DMB last edited by

      Hi @Armin-Unruh ,

      When i click on a project thumbnail in my Design section it takes me through to the right page, but sometimes the page just doesn't load - at all. Other times it loads the page fine. 5 out of 10 clicks end in the page not loading. Any idea what is going on?

      Best,

      Duncan

      www.veilprojects.com

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      • arminunruh
        arminunruh Global Moderator last edited by

        hey dmb,

        i entered and left a project 10 times on chrome and couldn't see the issue.

        could you navigate through your website with chrome and the javascript console opened? You can open that console on a mac for example with the keyboard shortcut:

        alt + cmd + j

        Now when a project doesn't show up, maybe there will be an error in the console. Could you take a screenshot of that and upload it here or copy and paste it here?

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

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