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  3. Empty home page since update

Empty home page since update

Scheduled Pinned Locked Moved Bug Reports
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  • F Offline
    F Offline
    Financial
    wrote on last edited by
    #1

    hello,

    ever since my most recent update i've been missing my homepage.

    I've tried getting in touch with my webhost, purging caches, disabling plugings, checking wp-settings files and diving into stuff i don't really understand, but the only thing that helps in the end is changing my theme to a default wp theme.

    the site in question is www.linusmuellerschoen.com

    all other pages work fine.

    can anyone help? thank you!

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    • arminunruhA Online
      arminunruhA Online
      arminunruh
      Global Moderator
      wrote on last edited by arminunruh
      #2

      can you disable your w3 total caching plugin for now

      when i first visit this site:
      http://linusmuellerschoen.com

      i just see a file px.js is loaded, thats not any file of laytheme
      then when i refresh a couple of times, i get to
      https://www.linusmuellerschoen.de/

      can you configure your domain so when someone visits http://linusmuellerschoen.com they get redirected to https://www.linusmuellerschoen.de/ ?

      then i see there is a white screen and its the intro markup. can you go to lay options, then disable intro feature there:

      does that fix it?

      if not:
      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      F 1 Reply Last reply
      0
      • arminunruhA arminunruh

        can you disable your w3 total caching plugin for now

        when i first visit this site:
        http://linusmuellerschoen.com

        i just see a file px.js is loaded, thats not any file of laytheme
        then when i refresh a couple of times, i get to
        https://www.linusmuellerschoen.de/

        can you configure your domain so when someone visits http://linusmuellerschoen.com they get redirected to https://www.linusmuellerschoen.de/ ?

        then i see there is a white screen and its the intro markup. can you go to lay options, then disable intro feature there:

        does that fix it?

        if not:
        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        F Offline
        F Offline
        Financial
        wrote on last edited by
        #3

        @arminunruh Hi Armin!

        I disabled the intro feature and that solved my problem. I didn't realise that this was a thing and honestly do not know how this option was enabled, as I never used it before.

        Thanks for your help, I'm glad my site is up and running normally again.

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        I also code custom websites or custom Lay features.
        šŸ’æ Email me here: šŸ’æ
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
        Online Users
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