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  3. The website is not working anymore

The website is not working anymore

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  • cactusauvageC Offline
    cactusauvageC Offline
    cactusauvage
    wrote on last edited by
    #1

    Hello,

    The website is not working on chrome and safari and phones, i've already updated to the lasts version. Everything appear perfectly on edit mode / apparences but not here www.cactusauvage.com

    Apprently there is a problem with my child theme but I don't really know where to look at...

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hey maybe you or the person that created this website created a child theme for lay theme. lay theme doesnt really support that.
      the child theme may be incompatible with the latest version of lay theme

      can you go to appearance → themes

      and make sure to activate "lay theme", make sure to activate the original lay theme theme, instead of the child theme

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      • cactusauvageC Offline
        cactusauvageC Offline
        cactusauvage
        wrote on last edited by
        #3

        it's works wonders now, thank you !!

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        I also code custom websites or custom Lay features.
        šŸ’æ Email me here: šŸ’æ
        info@laytheme.com

        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
        Online Users
        A
        alasdair17
        Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
        laytheme.com
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