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  3. disable video thumbnails on mobile

disable video thumbnails on mobile

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  • A arminunruh
    Feb 17, 2025, 7:34 PM

    I feel like it also depends on the Internet connection. Is it possible to replace the videos with a streaming link of eg mux?

    does mux give you access to .mp4 links?
    maybe i can somehow code it in a way where for project thumbnails
    the videos can be loaded from mux

    M Offline
    M Offline
    mactics
    wrote on Feb 19, 2025, 7:44 AM last edited by
    #12

    @arminunruh they can give me access to m3u8 file, which is as far as I understand sth similar.

    https://stream.mux.com/02gtq9s1GjOnv1gft02g7pSiT3uLqGM2aQu00lDMzR9jR00.m3u8

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      arminunruh
      Global Moderator
      wrote on Feb 19, 2025, 9:10 AM last edited by arminunruh Feb 19, 2025, 4:11 AM
      #13

      now i was able to reproduce the videos not loading on mobile
      when i connect my phone to my computer and look at the output of the phone browser's console i see:

      Screenshot 2025-02-19 at 10.02.04.png

      its an error 400 mh
      https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/400

      im looking into this more, so far i couldnt find out why this happens

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        arminunruh
        Global Moderator
        wrote on Feb 19, 2025, 9:11 AM last edited by
        #14

        m3u8 file, i cant use this for the src attribute of a html5 video

        M 1 Reply Last reply Feb 21, 2025, 6:46 PM
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          arminunruh
          Global Moderator
          wrote on Feb 19, 2025, 11:35 AM last edited by
          #15

          can you enable this:

          lazy loading in lay options

          Screenshot 2025-02-19 at 12.35.15.png

          because it seems like the website is attempting to load all videos at once, even the ones that are hidden

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            arminunruh
            Global Moderator
            wrote on Feb 19, 2025, 12:01 PM last edited by
            #16

            or instead, can you update lay theme now? i changed the code so it will only load the filtered shown videos

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              mactics
              wrote on Feb 20, 2025, 3:15 PM last edited by
              #17

              Hi Armin,
              thanks so much for looking into this! :) appreciate it!
              I turned on lazya loading AND updated laytheme. It seems to me it still happens.

              Do you think I need to scale the videos down even more and lower the bitrate?

              Screenshot 2025-02-20 at 16.14.09.png

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              • A arminunruh
                Feb 19, 2025, 9:11 AM

                m3u8 file, i cant use this for the src attribute of a html5 video

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                mactics
                wrote on Feb 21, 2025, 6:46 PM last edited by
                #18

                @arminunruh

                I could try to do it over a cdn.

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                  mactics
                  wrote on Feb 24, 2025, 11:31 AM last edited by mactics Feb 24, 2025, 6:32 AM
                  #19

                  @arminunruh we did test logs on the server side. It seems like the browsers (sometimes) cache the videos in a wrong way.

                  server gets sometimes a 304 not modified

                  it really just happens on mobile.

                  by the way, how did you create those logs?

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                    arminunruh
                    Global Moderator
                    wrote on Feb 24, 2025, 12:28 PM last edited by
                    #20

                    these are frontend logs, i connected my iphone to my macbook. then i opened safari, i enabled developer mode for safari.
                    then you can see logs here
                    Screenshot 2025-02-24 at 13.28.02.png

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                      arminunruh
                      Global Moderator
                      wrote on Feb 24, 2025, 12:29 PM last edited by arminunruh Feb 24, 2025, 7:30 AM
                      #21

                      well can you turn on these two settings please:
                      Screenshot 2025-02-24 at 13.28.33.png

                      then you can try with this setting turned on or off:

                      Screenshot 2025-02-24 at 13.29.02.png

                      because i think the problem may be, that too many videos are being loaded at once.
                      i fixed it for when lazyloading is on or off, but "enable html5 video lazyloading for safari" needs to stay on i think

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                        arminunruh
                        Global Moderator
                        wrote on Feb 24, 2025, 12:32 PM last edited by arminunruh Feb 24, 2025, 7:33 AM
                        #22

                        cause usually, with the correct settings, now only the first few visible videos should load (no matter if you have lazyloading on or off but "enable lazyloading for html5 videos for ios safari" needs to be on):

                        Screenshot 2025-02-24 at 13.31.00.png

                        but right now, it tries to load all 23 at once on the iphone and maybe thats the issue :O

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                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on Mar 3, 2025, 6:25 PM last edited by
                          #23

                          hey there! did you manage to try my suggestion? im curious and i want to fix this :O

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