Shop thumbnails gone after updating
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wrote on Mar 13, 2025, 8:34 PM last edited by
Hi all,
We just updated our website themes/plugins after a lengthy hiatus, and after doing so all of our product thumbnails have disappeared on our shop page.
It's bizarre because thumbnails still appear on our homepage (scroll down a bit).
Both make use of the inbuilt product tags to sort, and neither use any custom applied css.
Any assistance would be greatly appreciated <3
Best,
Kurt / TXTbooks -
do you think maybe u have an error in your custom code?
Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
does that work?
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if that doesnt work:
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com ?
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it