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  3. Images not working after update

Images not working after update

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  • G Offline
    G Offline
    gusbriz
    wrote on last edited by
    #1

    After updating to version 8.5.0, none of the images on my site are showing.
    I've followed all steps in the blue box, and no change.
    https://quintadaseixa.pt/

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    • arminunruhA Online
      arminunruhA Online
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hey seems like some outdated files get loaded.

      can you go to appearance -> themes

      delete lay theme from there

      then go to laykeymanager and get the latest version of lay theme there
      and install it in appearance -> themes

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      • arminunruhA Online
        arminunruhA Online
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        also make sure to use the lates version of the carousel addon

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        • G Offline
          G Offline
          gusbriz
          wrote on last edited by
          #4

          Hey, I've done this and still no change. Also disabled lazy loading but that didn't change anything either.
          Any other suggestions? Thanks!

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          • arminunruhA Online
            arminunruhA Online
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            can you disable your caching plugin?

            https://quintadaseixa.pt/

            to me the frontpage looks okay now

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            • G Offline
              G Offline
              gusbriz
              wrote on last edited by
              #6

              I went to an older version, because I needed the website online.
              But on this page the image is not loading: https://quintadaseixa.pt/produtos/

              About the caching plugin I added it when the images disappeared as part of trying to fix it.

              I just disabled the caching plugin in and the issue continues.

              Thank you for your help!

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              • arminunruhA Online
                arminunruhA Online
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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                I also code custom websites or custom Lay features.
                šŸ’æ Email me here: šŸ’æ
                info@laytheme.com

                Before you post:
                1. When using a WordPress Cache plugin, disable it or clear your cache.
                2. Update Lay Theme and all Lay Theme Addons
                3. Disable all Plugins
                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                This often solves issues you might run into

                When you post:
                1. Post a link to where the problem is
                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                Online Users
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                Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                laytheme.com
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