MOBILE VERSION NOT SCROLLING, MENU NOT WORKING
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Hi @arminunruh,
Hope all is great your side?
Just reaching out as my client's website stopped working (on mobile only).
The menu is not possible to interact with. Also and once you have scrolled a single time, scrolling hability randomly stops.Weirdly, when looking through 'inspect mode' the mobile seems absolutely fine, but then in devices this is no longer true. Would you be able to shed some light as to what is going on?
Thanks so much for your help!
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hello i cant reproduce any of this. :/
you may want to keep using an older version of lay theme which you can get on laykeymanager.com and make sure to disable autoupdate
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or can you tell me which browser, browser version or ios version
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Thanks for getting back to me. Probably worth mentioning I used to have the older version of laytheme and only updated it in order to see if this solved the issue, but nothing changed really!
I have looked at it under the following:
Safari/ios ā 17.6.1
Google Chrome ā 137.0.7151.79The scrolling seems to work sometimes, but the + button to open the menu doesn't
Does this help? Thank you! -
ok will still need to check this out.
Can you please send:
- a link to this forum topic
- your website address
- /wp-admin/ username and password
to: info@laytheme.com
I also code custom websites or custom Lay features.
šæ Email me here: šæ
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options ā Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it