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    Reset license key

    Installation Problems
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    • O
      olegehling last edited by

      Hey Armin,

      thanks for this great theme! Everything works well so far. I recently purchased a pro license and registered the first installation a few days before for testing purposes. Yesterday I moved it to another domain and guess what: of course I forgot to deactivate it. What to do? Could you reset it in any way? Sorry to bother you with my stupidity … :flushed:

      By the way I think you have been to our office recently, right? I’m working at Heine/Lenz/Zizka :) Next time we might have a coffee together :)

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      • arminunruh
        arminunruh Global Moderator last edited by

        Hey!
        I reset your key! Were you the one with the glasses? I don't know but I think there was one guy that I think I knew from somewhere. Maybe facebook or I saw you somewhere before already. :)

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        • O
          olegehling last edited by

          Heyhey,

          thanks a lot for resetting!

          No, the guy with the glasses might have been our junior designer. He probably made some coffee for you guys :) I just heard about your name after you were finished. Otherwise I had said hello … :)

          I just recognized that we have some mutual friends on Facebook :)

          Thanks again!

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          • First post
            Last post

          Try this to fix issues before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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