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  3. Major Issue with theme update from v9.5.5 to v9.5.6: missing files in package

Major Issue with theme update from v9.5.5 to v9.5.6: missing files in package

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  • S samuel.t

    Yes, everything will stay there. I solved the problem through database:

    1. Switch to an old theme:
      UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'template';
      UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'stylesheet';
    2. Login to Admin, delete the faulty theme
    3. Re-install Lay, activate theme
    arminunruhA Online
    arminunruhA Online
    arminunruh
    Global Moderator
    wrote last edited by
    #21

    @samuel.t thats a great way to do it too

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    • M Offline
      M Offline
      monospace
      wrote last edited by
      #22

      Anyways. Shit happens. Didn’t want to be in your skin yesterday ;)
      Glad you’ve reacted quickly though.

      Just a wish from my side: Please keep people informed if such a major issue happened. You have the licensees email addresses also for that reason.

      The time you’ve discovered a major break happened and as well when it's been fixed, including a guide on how to restore functionality.

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      • arminunruhA Online
        arminunruhA Online
        arminunruh
        Global Moderator
        wrote last edited by
        #23

        ah yea thats a good idea.
        with the next lay update, auto updates will also get disabled

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        • arminunruhA Online
          arminunruhA Online
          arminunruh
          Global Moderator
          wrote last edited by
          #24

          heres the guide: http://laythemeforum.com:4567/topic/11195/broken-website-since-yesterday-14th-of-aug.-how-to-fix-it

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          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
          Online Users
          arminunruhA
          arminunruh
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          alasdair17
          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
          laytheme.com
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