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  3. How to access Thumbnail Grid?

How to access Thumbnail Grid?

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  • H Offline
    H Offline
    herroherren
    wrote on last edited by herroherren
    #1

    Ok so I have been able to access the thumbnail grid feature under the "more" menu, but when I go to preview the thumbnail grid, it doesn't appear. How can I get the thumbnail grid to show up beyond editing a page?

    Thanks !

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Hey herroherren!

      To make images appear in the thumbnail you need to give a project a thumbnail image.
      0_1490284923337_Bildschirmfoto 2017-03-23 um 17.01.51.png

      Then it should appear in the preview. Also you need to select the category in the preview (top, left).
      0_1490284960783_Bildschirmfoto 2017-03-23 um 17.01.24.png

      And then you have to place it into the gridder.
      0_1490284982596_Bildschirmfoto 2017-03-23 um 17.00.37.png

      I hope that helped!

      Let me know if you have questions!

      Cheers!

      Marius

      www.mariusjopen.world

      H 1 Reply Last reply
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      • mariusjopenM mariusjopen

        Hey herroherren!

        To make images appear in the thumbnail you need to give a project a thumbnail image.
        0_1490284923337_Bildschirmfoto 2017-03-23 um 17.01.51.png

        Then it should appear in the preview. Also you need to select the category in the preview (top, left).
        0_1490284960783_Bildschirmfoto 2017-03-23 um 17.01.24.png

        And then you have to place it into the gridder.
        0_1490284982596_Bildschirmfoto 2017-03-23 um 17.00.37.png

        I hope that helped!

        Let me know if you have questions!

        Cheers!

        Marius

        H Offline
        H Offline
        herroherren
        wrote on last edited by
        #3

        @mariusjopen Hi there, thank you for this! I am able to do all of these steps, except when I go to preview the page live, my entire thumbnail grid is missing. Is there a reason for this?

        Thanks so much,

        Helen

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        • J Offline
          J Offline
          jjmakes
          wrote on last edited by
          #4

          Hello,
          Thank you for adding the thumbnail grid feature! It seems great.

          I am having a similar problem as @herroherren. I can see the thumbnail grid on the editing page and everything seems to look fine. However once I publish, the grid does not show up. But all projects and images on my other pages do show up just fine.

          I wonder why the grid isn't showing up?

          Thanks so much in advance!
          Best,
          Jessica

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Hi you two!

            This seems weird.

            Did you try this: http://laytheme.com/troubleshooting.html#nothing-shows-up?

            Can you post the links to your websites that I can have a quick look?

            All the best!

            Marius

            www.mariusjopen.world

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            • J Offline
              J Offline
              jjmakes
              wrote on last edited by
              #6

              Hello Marius! Thanks for getting back. Here is a link to an example of the carousel showing up but not the thumbnail grid. I've attached a screenshot of what my editor looks like, it seems to show the thumbnail grid preview working. Let me know if you have any ideas as to why this might be happening. Thanks so much again for your help!

              Best,
              Jessica

              ![0_1490838845677_screenshot.gif](Uploading 100%)

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Hi Jessica and Helen,

                can you do the following before we start thinking about it as a bug?

                1. No images are shown when you click "+Image"? Disable "Jetpack" plugin.

                2. Projects do not show up? First try this. Also try to disable your firewall in your webhost control panel.

                3. Delete all your Custom CSS and Javascript

                If all that does not help we need to assume that it is a bug.
                In this case can you write an email to armin.unruh@gmail.com and include a link to this forum page?

                All the best!

                Marius

                www.mariusjopen.world

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