Lay Theme Forum

    • Register
    • Login
    • Search
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    How to access Thumbnail Grid?

    Bug Reports
    3
    7
    913
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H
      herroherren last edited by herroherren

      Ok so I have been able to access the thumbnail grid feature under the "more" menu, but when I go to preview the thumbnail grid, it doesn't appear. How can I get the thumbnail grid to show up beyond editing a page?

      Thanks !

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hey herroherren!

        To make images appear in the thumbnail you need to give a project a thumbnail image.
        0_1490284923337_Bildschirmfoto 2017-03-23 um 17.01.51.png

        Then it should appear in the preview. Also you need to select the category in the preview (top, left).
        0_1490284960783_Bildschirmfoto 2017-03-23 um 17.01.24.png

        And then you have to place it into the gridder.
        0_1490284982596_Bildschirmfoto 2017-03-23 um 17.00.37.png

        I hope that helped!

        Let me know if you have questions!

        Cheers!

        Marius

        www.mariusjopen.world

        H 1 Reply Last reply Reply Quote 0
        • H
          herroherren @mariusjopen last edited by

          @mariusjopen Hi there, thank you for this! I am able to do all of these steps, except when I go to preview the page live, my entire thumbnail grid is missing. Is there a reason for this?

          Thanks so much,

          Helen

          1 Reply Last reply Reply Quote 0
          • J
            jjmakes last edited by

            Hello,
            Thank you for adding the thumbnail grid feature! It seems great.

            I am having a similar problem as @herroherren. I can see the thumbnail grid on the editing page and everything seems to look fine. However once I publish, the grid does not show up. But all projects and images on my other pages do show up just fine.

            I wonder why the grid isn't showing up?

            Thanks so much in advance!
            Best,
            Jessica

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Hi you two!

              This seems weird.

              Did you try this: http://laytheme.com/troubleshooting.html#nothing-shows-up?

              Can you post the links to your websites that I can have a quick look?

              All the best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • J
                jjmakes last edited by

                Hello Marius! Thanks for getting back. Here is a link to an example of the carousel showing up but not the thumbnail grid. I've attached a screenshot of what my editor looks like, it seems to show the thumbnail grid preview working. Let me know if you have any ideas as to why this might be happening. Thanks so much again for your help!

                Best,
                Jessica

                ![0_1490838845677_screenshot.gif](Uploading 100%)

                1 Reply Last reply Reply Quote 0
                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Hi Jessica and Helen,

                  can you do the following before we start thinking about it as a bug?

                  1. No images are shown when you click "+Image"? Disable "Jetpack" plugin.

                  2. Projects do not show up? First try this. Also try to disable your firewall in your webhost control panel.

                  3. Delete all your Custom CSS and Javascript

                  If all that does not help we need to assume that it is a bug.
                  In this case can you write an email to armin.unruh@gmail.com and include a link to this forum page?

                  All the best!

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post

                  I don't answer or check forum DMs, please just post on the forum.

                  Try this to fix issues before you post:

                  Use the Search Feature. Maybe there is already a solution to your issue.

                  1. Update Lay Theme and all Lay Theme Addons
                  2. Disable all Plugins
                  3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                  4. Now see if your problem solved itself
                  5. Go here, see if your problem is listed here:
                  Troubleshooting

                  When you post:
                  1. Post a link to where the problem is
                  2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                  Thanks!

                  Online Users

                  M
                  E
                  R
                  P
                  S
                  F

                  Recent Topics

                  • T

                    thumbnail grid categories fixed.

                  • L

                    BLEND MODE ON MOBILE

                  • A

                    A modal/pop up window displaying extra info

                  • Carousel is not showing

                  laytheme.com