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    Mobile Issues (stucked Slider, keeping Footer, disable ios Zoom)

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    • C
      cx last edited by cx

      I experience some problems with the mobile Version of my site

      1. On Mobile Devices (Tablets/Phones) the Fullscreenslider crashes and stops sliding after rotating the device. Landscape to portrait or the other way around.
        This is a nasty issue for me. Can I fix that somehow ?

      2. On Mobile Devices ( Phone View ) I loose my footer. For the Desktop version the following code works fine. Do I need to make any changes before adding this code to "Custom CSS for Mobile Version“ ?

      #footer-region{
      position: fixed;
      background-color: transparent !important;
      bottom: 0;
      left: 0;
      width: 100%;
      }

      html.fp-enabled #footer-region{
      display: block;
      }

      1. On Ipads (No Issues with all tested android devices) normal pages can be zoomed in. Can I disable that? Fullscreen-Slide sites are not zoomable, therefore I thought It might be just a view lines to add to normal scroll based pages.

      Feel free to take a look at the site for yourself.
      www.fabianrockenfeller.com/wordpress
      Thanks so much in advance for your help!!
      Fabian

      1 Reply Last reply Reply Quote 1
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi Fabian!

        I see this:
        0_1490890056219_Bildschirmfoto 2017-03-30 um 18.07.21.png

        But still I try to answer your questions:

        1. About the Fullscreenslider crash I need to see the bug. Otherwise it is difficult to test.

        2. If you use position: fixed; you will always face issues on mobile devices. Especially on iPhones this command works different like on the desktop.
          Many developers are breaking their heads about this issue.

        If you google position fixed on mobile and read a couple of comments about it you will understand that it is more complicated than you think. Best is to avoid it or work around it.
        This comes together with your third problem. The zooming. Position fixed zooms in a very strange way on mobile devices. And we cannot disable the finger-pinching-zoom on mobile devices (yet).

        Let me know when your website is running and I can have a look how we can solve the position-fixed issue.

        All the best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • C
          cx last edited by

          Bad Timing. Last time you checked I was trying some things and the site was down. It should be up again.

          For checking the Device Rotation Slider Crashes. You should be able to see the issue now.

          Not disabling the Finger-Pinching-Zoom should be blamed on apple then ;)
          Ensuring the Footer to be displayed is a problem related to position:fixed, too? I thought it should overlay the slider as well? It does on some higher resolution mobile devices ( still unter Phone Breakpoint Value) But just not always.

          Thanks for the help
          Fabian

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by mariusjopen

            Hi Fabian,

            great you site is back up again!

            To answer your questions:

            1. Fullscreenslider crash
              This looks like a bug. Can you test to remove the custom CSS and Javascript. Maybe this is interfering with the slider?
              We will look into that asap. Can you send an email to armin.unruh@gmail.com about this issue?
              Could you please send us your wordpress admin panel login data to armin.unruh@gmail.com ? Please provide a link to this topic. Thank you!

            2. Ok, now I see your code I can tell you it is not because of the position fixed. You use the Gridder as well in the footer. The issue is that you have no content in the mobile version displayed. You can try to add the content to the mobile version as well.

            To do that you need to activate the custom phone layout in the options panel:
            0_1491384223803_Bildschirmfoto 2017-04-05 um 11.22.52.png

            Then select it on the Gridder (right, top):
            0_1491384250521_Bildschirmfoto 2017-04-05 um 11.23.11.png

            And then fill it with the content:
            0_1491384270427_Bildschirmfoto 2017-04-05 um 11.23.20.png e with that :-)

            All the best and good luck!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • C
              cx last edited by

              About the Fullscreenslider Crash I will contact Armin. Thanks

              The Projects have Active Custom Phone Layouts filled with slides. But I forgot to Adjust the Custom Phone Layout for the Footer. Didn't think of that. Thanks :)
              The Footer on mobiles workes now. Saidly, whenever a Footer is active the Fullscreen slider stops working on mobil devices. The slides are shown in one long scrollable site.
              "Always disable for phone" is not active.
              There is only one Element per column/slide.

              How can I make both work ?
              Fabian

              1 Reply Last reply Reply Quote 0
              • mariusjopen
                mariusjopen Global Moderator last edited by

                Hi Fabian,

                can you try to embed the slider as well in the phone layout and see if the problem remains?

                All the best!

                Marius

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • C
                  cx last edited by

                  I am not sure what you mean by embedding the slider. The Phone Layout for the projects have only one element per slide set. They should be active. In fact the slider is working on mobiles as long as the Footer is not added to the version. I am Not sure what to embed or change here!?

                  1 Reply Last reply Reply Quote 0
                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Hi CX!

                    Ok, I misunderstood. You are of course talking about the Fullscreen Slider not the Carousel.

                    That the footer destroys the Fullscreenslider seems indeed like a bug.

                    Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

                    All the best!

                    Marius

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post

                    I don't answer or check forum DMs, please just post on the forum.

                    Try this to fix issues before you post:

                    Use the Search Feature. Maybe there is already a solution to your issue.

                    1. Update Lay Theme and all Lay Theme Addons
                    2. Disable all Plugins
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    4. Now see if your problem solved itself
                    5. Go here, see if your problem is listed here:
                    Troubleshooting

                    When you post:
                    1. Post a link to where the problem is
                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                    Thanks!

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