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  3. Media Library Bug

Media Library Bug

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  • H Offline
    H Offline
    HugoBlanzat
    wrote on last edited by
    #1

    Hello,

    I designed a website for a client, a couple of month ago
    http://www.muscle.cool/
    Since, They manage and update contents by their own,
    everything was fine.

    But since today, they couldn't access to media library when they try to change a project thumbnail.

    Do you know what happen ? I searched in the forum, and I can see there was the same problems in the past with some lay theme update, but I don't know how to fix it..

    Best,
    Hugo

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Hi Hugo!

      Nice website!

      Did you do an update recently?

      It can also be a server issue? Maybe the server is full?

      Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

      All the best!

      Marius

      www.mariusjopen.world

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      • H Offline
        H Offline
        HugoBlanzat
        wrote on last edited by
        #3

        Hi Marius,

        Thanks.

        Yes everything was updated,
        I don't think the server is full.

        Ok I'll write you an email.

        Thanks for your answer.

        Best,
        Hugo.

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        1
        • H Offline
          H Offline
          HugoBlanzat
          wrote on last edited by
          #4

          Nevermind,

          I just had to disable Jetpack Plugin, the client installed it by their own, I didn't saw it..

          Sorry,
          Best, Hugo

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            There you go!
            :-)

            www.mariusjopen.world

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