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    Phone layouts not working

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    • dani
      dani last edited by dani

      Hi,

      I haven't been able to create a phone layout on a couple pages. Sometimes it takes 30 seconds or so to load it, but in this case nothing happens at all.

      Here is the page: http://fannyvicens.com/accordeon-solo/

      Here is the screen capture:
      0_1492010653784_Screen Shot 2017-04-12 at 17.19.30.png

      None of the phone layouts work except 'empty layout'. There is no error message, just doesn't go anywhere.

      Thanks,
      Daniel

      https://danielcampbell.ca

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi Daniel!

        I assume you already tried a
        everything like Copying the same layout or even start with an empty layout.

        Best is if you write a short email to armin.unruh@gmail.com and include your username, password and a link to this conversation. We will then have a quick look and check if it is a bug.

        All the best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • arminunruh
          arminunruh Global Moderator last edited by

          <p><a class="socicon-youtube" href="https://youtu.be/bqXgUIdXXaI" target=""
          _blank”\ "> </a></p>

          hey!
          You had a lot of links that were using the ” sign instead of the " sign in their html code. This invalidated the json. I fixed that on that page so now you should be able to create phone layouts for that page.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post

          I don't answer or check forum DMs, please just post on the forum.

          Try this to fix issues before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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