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    can't upload video

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    • ebonygoh
      ebonygoh last edited by

      Hello! I was wondering if anyone knows why I'm not able to insert a vimeo link within my project space. There is no warning that the link is typed wrong, it's just that it doesn't allow me to press the "ok" button and a "not allowed" sign appears beside my mouse cursor on hover as well. I've attached a screenshot for your reference (although I'm unable to show what my mouse cursor looks like when I hover over the "ok" button)! Thank you!!

      Screen Shot 2015-09-15 at 8.21.12 pm.png

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      • arminunruh
        arminunruh Global Moderator last edited by

        Hey! Hm I just tested it with your url and it worked for me. Whats the browser and browser version you are using?

        ebonygoh 1 Reply Last reply Reply Quote 0
        • ebonygoh
          ebonygoh @arminunruh last edited by

          @arminunruh I'm using Safari 7.1 on Mac OS X (Mavericks)!

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          • ebonygoh
            ebonygoh last edited by

            @arminunruh okay I managed to upload it in the end when I used google chrome! Thanks for replying!

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            • arminunruh
              arminunruh Global Moderator last edited by

              :( for me it works in safari 7.1 on mavericks
              Screen Shot 2015-09-16 at 13.59.32.png

              weird!

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              • arminunruh
                arminunruh Global Moderator last edited by

                Hey, can you try with the latest version of lay theme if adding vimeo videos works now in safari?

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                • W
                  wurstkopf last edited by

                  it doesn't....

                  1 Reply Last reply Reply Quote 0
                  • arminunruh
                    arminunruh Global Moderator last edited by

                    argh ok :( hmmmm

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post

                    Try this to fix issues before you post:

                    Use the Search Feature. Maybe there is already a solution to your issue.

                    1. Update Lay Theme and all Lay Theme Addons
                    2. Disable all Plugins
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    4. Now see if your problem solved itself
                    5. Go here, see if your problem is listed here:
                    Troubleshooting

                    When you post:
                    1. Post a link to where the problem is
                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                    Thanks!

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