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    • K
      keeeeeeep last edited by

      Hey Armin, thanks for your theme!
      We purchased the "Pro License Key* with the mail address sebastian@mrpataki.com
      but the key didn't work. But that should not be our problem.

      Everything works but the main content on the page (text and images) is only visible
      to logged in users. For example here should be an image and some text:
      http://www.keeep.xyz/keeeep/work/hallo-welt/

      We checked the following:

      • re-set permalinks (screenshot attached)
      • try another theme (the images worked there)
      • re-installed wordpress (Version 4.7.4) & laytheme (Version: 2.1.5)
      • activated and deactivated various plugins (carousel etc)
      • checked various browsers (firefox, chrome, internet explorer)

      Any idea?

      Permalinks:
      0_1493744793727_permalinks.jpg

      Chrome logged in: (image/text is visible)
      0_1493744849843_chrome_logged_in.jpg

      Internet explorer not logged in:

      0_1493744855437_internetexplorer_not_logged_in.jpg

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hey keeeeeeeeeeeeep!

        Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

        Many wishes!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        I don't answer or check forum DMs, please just post on the forum.

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

        Online Users

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