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    • G
      grafician last edited by

      I have this issue for this website I'm building for a client [see screenshot]

      Basically I can't add text, the editor doesn't show.

      I reinstalled WP 4.3, I updated the theme to 1.040, I tried to use different browsers (latest Safari, Chrome, Firefox on Mac 10.10.4) to update the website, none works.

      I DON'T get this issue with other websites I've built with Lay, this is a particular case and I really don't know how to fix it :(

      The other buttons for Add Projects, Add Images, Add Video are working, just the Add Text button is not working. I don't see the text editor and when I hit Ok on the pop-ul, it does nothing, practically when I click on Add Text, the text pop-up appears and it frozes on the screen, I need to refresh the page to make dissapear.

      There are js errors in the console, about tinymce editor, but I don't know what to do to fix them :(

      Can anyone help? Screen Shot 2015-09-15 at 13.45.24.png

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        Ok, that's weird, do you have any plugins installed? If you want you can pm me the login data so I can take a look myself.

        D 1 Reply Last reply Reply Quote 0
        • D
          dellotur @arminunruh last edited by

          @arminunruh Hi! I'm having same problem, did you find the solution? Thanks

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Hi @dellotur
            You have Wordpress and the LayTheme updated?

            Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

            Marius

            www.mariusjopen.world

            D 1 Reply Last reply Reply Quote 0
            • D
              dellotur @mariusjopen last edited by

              @mariusjopen Yes. Ok thanks, I'll do it.

              1 Reply Last reply Reply Quote 0
              • First post
                Last post
              Post a link to where the problem is if possible, please <3
              I don't answer or check forum DMs, please just post on the forum.
              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

              Before you post:

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
              Go here, see if your problem is listed here:
              Troubleshooting

              When you post:
              1. Post a link to where the problem is
              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

              Thanks!

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