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  3. can't post text

can't post text

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  • G Offline
    G Offline
    grafician
    wrote on Sep 15, 2015, 10:55 AM last edited by
    #1

    I have this issue for this website I'm building for a client [see screenshot]

    Basically I can't add text, the editor doesn't show.

    I reinstalled WP 4.3, I updated the theme to 1.040, I tried to use different browsers (latest Safari, Chrome, Firefox on Mac 10.10.4) to update the website, none works.

    I DON'T get this issue with other websites I've built with Lay, this is a particular case and I really don't know how to fix it :(

    The other buttons for Add Projects, Add Images, Add Video are working, just the Add Text button is not working. I don't see the text editor and when I hit Ok on the pop-ul, it does nothing, practically when I click on Add Text, the text pop-up appears and it frozes on the screen, I need to refresh the page to make dissapear.

    There are js errors in the console, about tinymce editor, but I don't know what to do to fix them :(

    Can anyone help? Screen Shot 2015-09-15 at 13.45.24.png

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    • A Offline
      A Offline
      arminunruh
      Global Moderator
      wrote on Sep 15, 2015, 11:04 AM last edited by
      #2

      Ok, that's weird, do you have any plugins installed? If you want you can pm me the login data so I can take a look myself.

      D 1 Reply Last reply Oct 9, 2017, 12:49 PM
      0
      • A arminunruh
        Sep 15, 2015, 11:04 AM

        Ok, that's weird, do you have any plugins installed? If you want you can pm me the login data so I can take a look myself.

        D Offline
        D Offline
        dellotur
        wrote on Oct 9, 2017, 12:49 PM last edited by
        #3

        @arminunruh Hi! I'm having same problem, did you find the solution? Thanks

        1 Reply Last reply
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        • M Offline
          M Offline
          mariusjopen
          Global Moderator
          wrote on Oct 9, 2017, 1:28 PM last edited by
          #4

          Hi @dellotur
          You have Wordpress and the LayTheme updated?

          Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

          Marius

          www.mariusjopen.world

          D 1 Reply Last reply Oct 11, 2017, 1:12 PM
          0
          • M mariusjopen
            Oct 9, 2017, 1:28 PM

            Hi @dellotur
            You have Wordpress and the LayTheme updated?

            Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

            Marius

            D Offline
            D Offline
            dellotur
            wrote on Oct 11, 2017, 1:12 PM last edited by
            #5

            @mariusjopen Yes. Ok thanks, I'll do it.

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            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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