License Key doesn't work
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Hello, I bought a license key on March 21, 2017, but it does not work. Please help.
here is my mailadress office@maximiliansalzer.at -
Hi maximilian!
Sorry for the late reply!
We will look into it asap!
All the best!
Marius
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Hello Marius,
thank you.
All the best, max
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@mariusjopen ??
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Hi Maximilian,
sorry. Confusion.
I thought Armin had a look already.Did you check you spam folder for emails by Gumroad?
We use this service to send out the links and licenses.I will ask Armin now.
Best! :-)
Marius
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@mariusjopen
hello marius!yes i have checked my mails (and the spam folder) but there is no mail from gumroad.
best, max
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Hey Maximilian!
Hmm I see, I sent you an email.
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
