Lay Theme Forum

    • Register
    • Login
    • Search
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    Lost Database, Can't access to activate/deactivate Serial Key

    General Discussion
    2
    2
    223
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      jwebb95 last edited by jwebb95

      Hello,

      I was following the moving site instructions and I lost my WordPress database on DreamHost.

      It made me create a new Wordpress account and now I cannot access the old one to deactivate/activate my LayTheme account.

      I had it working on my site, but none of my media were appearing. I was receiving a jstor message. I tried to remove some of the old database files so that my imported ones would appear and now it has all reset and created a new WordPress on my site.

      Does anyone have some advice, please? I still have a backup of my local site .sql because I never got to edit it on the live server.

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi jwebb95,

        if you still have the backup.
        Can you try to use this to restore the page?

        I can recommend also the plugin Updraft to download and upload Wordpress pages. Always does a good job.

        If it is about the serial key, we can deactivate it if you wish and you activate it again.

        All the best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

        Online Users

        Recent Topics

        • C

          centred Carousel fixed width and proportions

        • L

          position Project titles outside the images on the side

        • slow navigation WP admin control panel

        • P

          News element date and title order

        laytheme.com