having problem with adding image/video/ thumbnail.
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When I go to edit new project/page and click on to add image/video/thumbnail, the image locator doe sent launch properly and it just opens up as a blank page so I'm not able to upload or see any image.
I was wondering how I could have it fixed.
Thanks. -
this is how it looks like!
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Same problem here with a freshly bought license. Were you able to fix this already or is this a general bug?
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Hi you two,
it is possible that you have an extra plugin installed which causes a problem.
Did you check those points?
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Images do not show up or links don't work? This can be caused by switching from https to http or the other way around. You either have to re-insert the images and re-insert the links or you can switch back to http or https. Images might not show up because their filenames contain special characters.
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No images are shown when you click "+Image"? Disable "Jetpack" plugin.
I hope that helped!
Best!
Marius
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Deactivating "Jetpack" plugin solved this for me!
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:bath_tone2: :bath_tone2:
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@mariusjopen thanks a lot it worked
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
