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    Made payment 89 Pro License

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    • J
      Janejun96 last edited by

      I have made a payment for 89 Pro License and I have not received the download links. I have sent an email, but I have not got a reply yet.

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi Janejun96,

        did you look into your SPAM folder.

        The link is provided by a service called: Gumroad.

        If you do not have the link at all we will resend it to you.

        All the best :-)

        Marius

        www.mariusjopen.world

        J 1 Reply Last reply Reply Quote 0
        • J
          Janejun96 @mariusjopen last edited by

          @mariusjopen

          I have checked SPAM, PROMOTION and there wasn't a link sent.

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          • J
            Janejun96 last edited by

            Hey... it has been two days since the payment, when will I get the link sent?

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Hi Janejun96!

              I will ask Armin!

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • J
                Janejun96 last edited by

                Please, I need the website soon as possible, and it already has been three days since the payment..

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                • J
                  Janejun96 last edited by

                  Hey....five days passed..

                  1 Reply Last reply Reply Quote 0
                  • J
                    Janejun96 last edited by

                    Hi, Can I request for a refund?

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                    • J
                      Janejun96 last edited by

                      hey.........

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                      • J
                        Janejun96 last edited by

                        0_1496497106815_Screen Shot 2017-06-03 at 9.38.11 AM.png

                        Hi, I have made a payment week ago, and please could I get the link? or refund?
                        I do not understand what is taking so long.

                        1 Reply Last reply Reply Quote 0
                        • arminunruh
                          arminunruh Global Moderator last edited by

                          Hey Jane! I am very sorry for not responding earlier! I want to give you a refund and the pro version for free in case you still want to use it. I wrote you an email, I need some info to do the refund.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post

                          I don't answer or check forum DMs, please just post on the forum.

                          Try this to fix issues before you post:

                          Use the Search Feature. Maybe there is already a solution to your issue.

                          1. Update Lay Theme and all Lay Theme Addons
                          2. Disable all Plugins
                          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                          4. Now see if your problem solved itself
                          5. Go here, see if your problem is listed here:
                          Troubleshooting

                          When you post:
                          1. Post a link to where the problem is
                          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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