License key missing
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Hi
i already sent an email but i didn't receive my key.
can you help me?
thanks -
Hi Weiss,
can you check in your SPAM folder for an email by Gumroad. This is the service we use to send the download link + license.
It should be there :-)
Marius
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ok I'm really sorry but can you send me this email again? I didn't found it or already deleted it.
thank you :) -
Hi Weiss!
Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.
Best!
Marius
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I have the same problem as Weiss. I didn't get an e-mail with my 10 License keys (I ordered a package), also not in my spam folder. I wrote Armin Unruh an e-mail right now. I hope he'll reply asap :)
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Hi sibyllehornung!
I am sure he will!
Best!
Marius
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@sibyllehornung said in License key missing
I have the same problem, I checked the spam list and wrote the email twice and still did not received any response. Please can anyone help me? -
Hi evelyn!
I will follow up on this!
All the best!
Marius
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Hello,
I'm having the same problem.
Can you help please?
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
