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    Row Video Background + Safari 9

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    • V
      vsat last edited by

      Hey Armin,

      i need your help. I set a "Row Video Background" for the home page and it works fine in chrome, firefox and safari 10+

      but in safari 9 the background stays black.
      any idea how to fix it?

      http://erduundich.de

      thank you!
      Daniel

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hey Daniel!

        We will investigate and will give you soon an answer!

        All the best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • arminunruh
          arminunruh Global Moderator last edited by

          Hey!
          Can you try to use a video with a simpler name?

          Right now it is
          "Erduundich-Showreel-März-2017-08.mp4" and I know there have been problems with images not showing up when the filenames contain special characters like äöü or blank spaces.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post

          I don't answer or check forum DMs, please just post on the forum.

          Try this to fix issues before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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