licence key doesn't work
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Hi!
I bought a Lay Theme Single License a few weeks ago and I just wanted to get started but my license key doesn't work.
Wordpress doesn't even register it or say it's incorrect. Can you please help me out?Thanks in advance!
Leah -
Have you made the update ?
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Yeah I literally updated everything I could!
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Hi Leah!
please apologise the delay!
Armin will check the license now!
Best! :-)
Marius
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Hey leahem!
I have checked your key and it seems to not have been activated yet. It could be that your webhosts' mod_security settings prevent the connection to my license key server. That's my guess. You could ask your webhost to disable mod_security for you and then try again or you can leave it the way it is. Lay Theme works fine even when you can't activate the key.
I don't answer or check forum DMs, please just post on the forum.
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
