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    No lay.zip received

    Installation Problems
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    • M
      marie last edited by

      Hello I also didn't receive a lay.zip link. Would like to receive it today so i can move forward with my day dedicated to upgrading my website :) thank you!

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi Marie,

        check in your spam folder for Gumroad. This is the service we use to send the links :-)

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        I don't answer or check forum DMs, please just post on the forum.

        Try this to fix issues before you post:

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

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