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  3. After purchase of lay theme single licence, did not recieve licence key

After purchase of lay theme single licence, did not recieve licence key

Scheduled Pinned Locked Moved Installation Problems
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  • W Offline
    W Offline
    wouterdeboeck
    wrote on last edited by
    #1

    Hello, I pruchased a single licence for lay theme today at 6pm CET but have yet to recieve the licence key that is needed to activate the theme. I have sent several messages to support, but no answer. I have checked my spam folder, it's not there either. Can someone check this please?

    Thank you very much,

    Wouter De Boeck

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Hi Wouter,

      can you check you mails for a mail from Gumroad? This is the service which we use to ship the links and licenses.

      Best!

      Marius

      www.mariusjopen.world

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      I also code custom websites or custom Lay features.
      šŸ’æ Email me here: šŸ’æ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
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      sebagaga
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
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