After purchase of lay theme single licence, did not recieve licence key
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Hello, I pruchased a single licence for lay theme today at 6pm CET but have yet to recieve the licence key that is needed to activate the theme. I have sent several messages to support, but no answer. I have checked my spam folder, it's not there either. Can someone check this please?
Thank you very much,
Wouter De Boeck
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Hi Wouter,
can you check you mails for a mail from Gumroad? This is the service which we use to ship the links and licenses.
Best!
Marius
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Need custom programming for your Lay Theme site?
I regularly add new features to Lay Theme for free, based on user feedback. But if you or your client need something more specific, I’m happy to offer custom paid programming tailored to your project.
Email info@laytheme.com with the subject "Custom paid programming for Lay Theme" and a short description of what you need — I’ll reply with a cost estimate.
Custom features I build often make it into future Lay Theme updates, so your idea might benefit the whole community.
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it