After purchase of lay theme single licence, did not recieve licence key
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Hello, I pruchased a single licence for lay theme today at 6pm CET but have yet to recieve the licence key that is needed to activate the theme. I have sent several messages to support, but no answer. I have checked my spam folder, it's not there either. Can someone check this please?
Thank you very much,
Wouter De Boeck
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Hi Wouter,
can you check you mails for a mail from Gumroad? This is the service which we use to ship the links and licenses.
Best!
Marius
Try this to fix issues before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it
