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    Website not working anymore after theme update :(

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    • M
      maxsiedentopf last edited by maxsiedentopf

      Hey Armin,

      can you please help me? No idea what happened after the update :'(
      maxsiedentopf.com

      max

      1 Reply Last reply Reply Quote 0
      • Y
        Yannickfischer last edited by

        Hey,
        Same for me ...
        http://yannickfischer.fr/
        But I notice that your website works again, so maybe it's just a time question?
        Or do you find something to fix it ?

        Thanks,
        Yannick

        1 Reply Last reply Reply Quote 0
        • mariusjopen
          mariusjopen Global Moderator last edited by

          Hey Yannick!
          Does it work on your local computer?
          It shows a 500 error which can mean anything.

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply Reply Quote 0
          • Y
            Yannickfischer last edited by

            Hey marius,
            Thanks for your answer,
            What do you mean by local computer ?
            I can access on the ftp with cyberduck, and all the wordpress files are there..

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Hi Yannick,

              I assumed that you built the website offline on your computer and uploaded it to your webserver, once it is done. This makes developing much easier. I can strongly recommend that.

              Now I see an empty Wordpress installation:
              0_1499272997842_Bildschirmfoto 2017-07-05 um 18.43.02.png

              Did you install it new?

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • Y
                Yannickfischer last edited by

                Hey Marius !
                Thanks for your answer
                Finaly I decided to re-start from zero and install a new wordpress on my website and then, your laytheme.

                Unfortunately after the laytheme installation I can't access my wp dashboard or even my website. So I deleted the theme via the ftp in order to be reconnect on my wp dashboard

                Maybe I have an old version of the lay.zip who doesn't works with the new word press?

                Thanks in advance,
                Yannick

                1 Reply Last reply Reply Quote 0
                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Hi Yannick,

                  yes. You need to make sure to have the newest version of Wordpress running and download the newest version of Laytheme.

                  Is it possible for you to get the newest version?

                  Best!

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply Reply Quote 0
                  • Y
                    Yannickfischer last edited by Yannickfischer

                    Hi Marius,
                    Amin sent me the new version ! thanks a lot!

                    Yannick

                    1 Reply Last reply Reply Quote 1
                    • First post
                      Last post

                    Try this to fix issues before you post:

                    Use the Search Feature. Maybe there is already a solution to your issue.

                    1. Update Lay Theme and all Lay Theme Addons
                    2. Disable all Plugins
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    4. Now see if your problem solved itself
                    5. Go here, see if your problem is listed here:
                    Troubleshooting

                    When you post:
                    1. Post a link to where the problem is
                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                    Thanks!

                    Online Users

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