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    HTML5 videos don't work on one site but they do on another

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    • E
      ED last edited by

      Hi Armin,
      I am uploading some html5 videos here, and they don't seem to work in Chrome or Safari: http://dev.saralandeira.com/stampa/
      On the other hand, I uploaded videos with the same settings on this website, under the project What Design Can Do: http://what-the.studio/ . Do you have any idea why this happens? I attach screenshots of the pages. Thanks in advance!!1_1499848533194_Screen Shot 2017-07-12 at 10.26.51.png 0_1499848533193_Screen Shot 2017-07-12 at 10.26.39.png

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi ED!

        Thank you for writing.

        This looks like a bug to me.

        It also shows an error in the console:
        0_1499873536989_Bildschirmfoto 2017-07-12 um 17.31.10.png

        Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

        Many warm wishes!

        Marius

        www.mariusjopen.world

        E 1 Reply Last reply Reply Quote 0
        • E
          ED @mariusjopen last edited by

          @mariusjopen Hi Marius, ok good to know! I will do that, thanks so much. Regards

          1 Reply Last reply Reply Quote 1
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          Try this to fix issues before you post:

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
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          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

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