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  3. Video thumbnails (Chrome)

Video thumbnails (Chrome)

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  • A Offline
    A Offline
    adam
    wrote on Jul 13, 2017, 11:50 AM last edited by
    #1

    Hey guys

    I have had this bug for a little while now and all updates don't seem to correct the issue.

    Using a short mp4 file for thumbnails doesn't work for me in Chrome. I think its a simple auto play function that doesn't allow it to work because I am able to right click the thumbnail to see controls and play it manually.

    Any help on the issue would be greatly appreciated

    Thanks

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    0
    • M Offline
      M Offline
      mariusjopen
      Global Moderator
      wrote on Jul 14, 2017, 9:51 AM last edited by
      #2

      Hi Adam,

      I also use Chrome and for me it works.

      Can you inspect the element and see if it looks the same like here:
      0_1500025879296_Bildschirmfoto 2017-07-14 um 11.48.44.png

      Best!

      Marius

      www.mariusjopen.world

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      • A Offline
        A Offline
        adam
        wrote on Jul 15, 2017, 3:43 AM last edited by
        #3

        Hey Marius

        Thanks for getting back to me. Much appreciated. Using inspect element shows exactly the same result as your screenshot.

        0_1500090201736_Screenshot 2017-07-15 13.40.06.png

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        • M Offline
          M Offline
          mariusjopen
          Global Moderator
          wrote on Jul 17, 2017, 3:21 PM last edited by
          #4

          Hi Adam!

          Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

          Best!

          Marius

          www.mariusjopen.world

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          • S Offline
            S Offline
            Silviaperez
            wrote on Jul 17, 2017, 4:56 PM last edited by
            #5

            Hey Guys!

            The same is happening to me, have you guys could fix it?

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            0
            • M Offline
              M Offline
              mariusjopen
              Global Moderator
              wrote on Jul 19, 2017, 9:18 AM last edited by
              #6

              Hi Silviaperez!

              Sure! We are on it! Can you also write Armin about it?

              Best!

              Marius

              PS: Can you both also post a link to the website? Otherwise it will be difficult to check.

              www.mariusjopen.world

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              • H Offline
                H Offline
                huertels
                wrote on Jul 4, 2018, 9:09 PM last edited by
                #7

                Hi,

                The same is happening to me. The website is under maintenance mode so I can't share it yet.

                Can I see some example of the video thumbnail working good? Should it start only when hover on it?

                Thanks.

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                • M Offline
                  M Offline
                  mariusjopen
                  Global Moderator
                  wrote on Jul 5, 2018, 10:05 AM last edited by
                  #8

                  Dear @huertels

                  can you post a link to your website?

                  On my temporary testing page you can see the video-thumbnail working well on autoplay:
                  http://www.laytheme.mariusjopen.com/

                  It starts when it is loaded. Not on hover.

                  Best!

                  Marius

                  www.mariusjopen.world

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on Jul 17, 2018, 11:39 AM last edited by
                    #9

                    Please post a URL to where you have the problem, I can't reproduce the problem

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                    • H Offline
                      H Offline
                      huertels
                      wrote on Jul 17, 2018, 12:04 PM last edited by
                      #10

                      As I said, the website is under maintenance mode so even if I share it, you won't be able to see it unless I give you access to WP. I sent you an email.

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                      0
                      • H Offline
                        H Offline
                        huertels
                        wrote on Jul 17, 2018, 12:08 PM last edited by
                        #11

                        This is kind of weird too. If I don't have a Project Thumbnail (.jpg) it doesn't allow me to update or publish the project, even if I have a Project Thumbnail Video (.mp4).

                        0_1531829127362_Captura de pantalla 2018-07-17 a las 13.32.46.png

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on Jul 18, 2018, 11:32 AM last edited by
                          #12

                          yes u always need a project thumbnail, regardless of whether u use a video or not

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on Jul 18, 2018, 12:32 PM last edited by
                            #13

                            i solved the video problem on your page and updated your website with the fix. the fix will be released for others with the next update :))

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                            0
                            • H Offline
                              H Offline
                              huertels
                              wrote on Jul 19, 2018, 5:40 PM last edited by
                              #14

                              Thank you very much! As a recommendation for future updates, the client is asking for pause the autoplay when the mouse is not over.

                              This is a good example: http://manson.st/work

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                              • mariusjopenM Offline
                                mariusjopenM Offline
                                mariusjopen
                                Global Moderator
                                wrote on Jul 21, 2018, 9:33 AM last edited by
                                #15

                                Dear @huertels
                                ah, that is a great effect.

                                Thank you for sharing.

                                Best!

                                Marius

                                www.mariusjopen.world

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