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  3. Login problem after moving website

Login problem after moving website

Scheduled Pinned Locked Moved General Discussion
loginmoving website
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  • V Offline
    V Offline
    vraagje
    wrote on last edited by vraagje
    #1

    I moved my Laytheme website from one domain to another. using the "Moving a Lay Theme website" documentation. Thank you for that!

    Everything went fine and it looks like everything moved accordingly. However it became impossible for me to log into the new domain .../wp-admin. I get the message "Sorry, you are not allowed to access this page."

    I tried disabling plugins and themes through ftp but without result. returning the same error.
    I had updated wordpress, all plugins and Laytheme before moving everything.

    Any other suggestions I can explore?
    Thanks

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Hi Vraagje,

      have a look here:
      https://wordpress.org/support/topic/wp-admin-sorry-you-are-not-allowed-to-access-this-page/

      But this is probably what you meant by disabling all the plugins, right?

      https://stackoverflow.com/questions/39433648/after-moving-wordpress-login-works-but-no-admin-access-anymore

      This above is about table prefix. Did you check that?

      Let me know!

      Marius

      www.mariusjopen.world

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      • V Offline
        V Offline
        vraagje
        wrote on last edited by
        #3

        Hi Marius,

        I did already some trouble shooting myself and tried indeed already disabling all plugins and themes.

        The table prefix is also not the problem, the moving of the website did work. The website looks the same on both domains. Only problem I can not login to my dashboard on the new domain.

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Hi Vraagje,

          this is indeed a strange thing.

          If I were you I would try to install the website on a different webhost. It can also just be a subdomain of someone.

          If the problem stays, we know it is from Wordpress or Laytheme.

          Best!

          Marius

          www.mariusjopen.world

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          • V Offline
            V Offline
            vraagje
            wrote on last edited by
            #5

            Hi Marcus,

            I managed to work around the problem. Only now I stumbled upon another problem; since I can't get into my old domain wordpress dashboard anymore, I can't deactivate that key anymore. Could you help me with that.

            And one other question; Can the subdomain use the same licence key as the main domain?
            Thanks!

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Hi vraagje!

              I will check this for you.

              Best!

              Marius

              www.mariusjopen.world

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by arminunruh
                #7

                Hey @vraagje if you want me to reset your key please send an email to me: info@laytheme.com and let me know which email your key is registered with.

                I think activating the key on a subdomain and on the domain counts as 2 activations

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                I also code custom websites or custom Lay features.
                šŸ’æ Email me here: šŸ’æ
                info@laytheme.com

                Before you post:
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