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    Why is addon slider not working on phone?

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    • J
      jennypenny last edited by

      Hi, I've created separate phone layouts in Gridder and for some reason the ADDON SLIDER is not at all activated on phone, even though it states it is. I've been through the settings and it is just not working. I use the fade effect rather than slider, but it's just not active. Please may someone help me?

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi JennyPenny!

        Are you talking about the Fullscreen Slider?

        http://laytheme.com/fullscreen-slider.html

        Best!

        Marius

        www.mariusjopen.world

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        • J
          jennypenny last edited by

          Hi Marius,
          Thank you so much for getting back to me despite being just a beginner, I've read your link several times and that there is an "option" of "always switching it off for phone view". So it should be possible to get it working, right?

          I now use the carousel option instead on phone as a work-around...my site will go live with that tomorrow. But still keen to understand why the addon full screen slider didn't work at all on phone?

          Best wishes
          Jenny

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Hi Jenny :-)

            The Fullscreen Slider should work. Probably you missed to check a box in the settings connected to Custom phone layouts or something. Best is to play around with it. You can also activate phone layouts within a project. It is a little phone icon on the top right of the Gridder.

            It is difficult to guess without looking inside of your Wordpress.

            But I am happy you solved it via the carousel.

            Many wishes!

            Marius

            www.mariusjopen.world

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            • First post
              Last post

            I don't answer or check forum DMs, please just post on the forum.

            Try this to fix issues before you post:

            Use the Search Feature. Maybe there is already a solution to your issue.

            1. Update Lay Theme and all Lay Theme Addons
            2. Disable all Plugins
            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
            4. Now see if your problem solved itself
            5. Go here, see if your problem is listed here:
            Troubleshooting

            When you post:
            1. Post a link to where the problem is
            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

            Thanks!

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