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    Problem with text edit after theme update

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    • F
      firefish last edited by

      Hello,

      After I updated the theme today, I can not anymore edit the text with drop-down menu options. For example when I am in the Edit Text window, select the text and then choose font or sizing, the dropdown menu for fonts or font size doesn't show up. It actually opens at the back layer of the Edit Text pop-up window because I can only see it when I close that window but that doesn't change the text itself.

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      • O
        OHA Osthang @firefish last edited by

        @firefish @arminunruh I have the same problem! I want to publish my website on Friday August 4th, so it's very urgent!

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        • M
          Mads last edited by

          I have the same problem. Need to work on the site today, so it's very urgent! Hope you can help.

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          • L
            Louis Prima last edited by

            Me too! Text editor is broken, no more menus / popups

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            • M
              Moses last edited by

              Same problem here... the dropdown menus are not visible or accessible anymore!

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              • M
                Moses last edited by

                Would be great if this gets fixed asap as I can't publish or adjust any text fields on old or new pages right now. Thanks in advance!

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                • M
                  Moses last edited by

                  1_1501832643841_Screenshot 2017-08-04 09.43.19.png 0_1501832643840_Screenshot 2017-08-04 09.42.31.png

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                  • M
                    Moses last edited by

                    If I leave the dropdpown menu "open" and close the text window by using esc the dropdown menu appears "behind" the now closed text window and is accessible but since the text window is already closed it doesn't change the font size anymore.

                    I'm using Safari Version 10.1 (12603.1.30.0.34)
                    On macOS Sierra 10.12.4 (16E195)

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                    • mariusjopen
                      mariusjopen Global Moderator last edited by

                      Hello you all,

                      this seems like a bug. We are on it!

                      0_1501841125721_IMG_0333-1280.jpg

                      Best!

                      Marius

                      www.mariusjopen.world

                      1 Reply Last reply Reply Quote 0
                      • arminunruh
                        arminunruh Global Moderator last edited by

                        Hey, you can update and then it should work again. Have a good day!

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                        • M
                          Moses last edited by

                          Thanks a lot for the quick fix! You rock!

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                          • S
                            srh last edited by

                            Hey there!
                            Seems that I have a similar problem: Whenever I try to add a new project and put some text into it, there opens the text editor, but without any options and I' m not able to either close the window or "enter" - window is fixed till you refresh the site... also: In the existing projects I cannot move/edit any text content.
                            Thx in advance!
                            Best,
                            Sarah (sarahrevamohr.net)
                            1_1503066667249_trouble02.jpg 0_1503066667248_trouble01.jpg

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                            • S
                              srh last edited by

                              @arminunruh
                              just did an update but it won't work either - still a bug around?
                              thanks for help!

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                              • mariusjopen
                                mariusjopen Global Moderator last edited by

                                Hi Srh,

                                Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation.

                                :-D

                                Marius

                                www.mariusjopen.world

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                                • R
                                  ryanlen @mariusjopen last edited by

                                  @mariusjopen hello, apparently this issue is still prevalent for me. I just bought this theme and have updated to the latest version of the theme and wordpress. Have just emailed you with my details. Appreciate you prompt response. Thanks! (:

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                                  • mariusjopen
                                    mariusjopen Global Moderator last edited by

                                    Hi ryanlen,

                                    I am sure Armin will reply as soon as possible.

                                    I will let him know again.

                                    Best!

                                    Marius

                                    www.mariusjopen.world

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                                    • B
                                      barbarajanczak last edited by

                                      Me too... I just bought lay theme, can't use text formats... HELP!

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                                      • arminunruh
                                        arminunruh Global Moderator last edited by

                                        Hey please update lay theme and then it should work!

                                        B 1 Reply Last reply Reply Quote 1
                                        • B
                                          barbarajanczak @arminunruh last edited by

                                          @arminunruh Thanks, it works!

                                          1 Reply Last reply Reply Quote 1
                                          • First post
                                            Last post

                                          Try this to fix issues before you post:

                                          Use the Search Feature. Maybe there is already a solution to your issue.

                                          1. Update Lay Theme and all Lay Theme Addons
                                          2. Disable all Plugins
                                          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                                          4. Now see if your problem solved itself
                                          5. Go here, see if your problem is listed here:
                                          Troubleshooting

                                          When you post:
                                          1. Post a link to where the problem is
                                          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                                          Thanks!

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